West Ham Train Station
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Your journey
Going departing after
West Ham Train Station
Address
West Ham StationManor Road
West Ham
Greater London
E15 3BN Get directions in Google Maps
Station overview
Ticket machine
Wi-Fi
| Facility | Information |
|---|---|
| Ticket office opening hours |
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| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| London Fare Zone | Zone 2/3 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | When the District and Hammersmith & City lines are closed through the station, replacement buses will generally operate to/from Canning Town station, please use Jubilee line or DLR connections. |
| Information Systems |
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| Service | Information |
|---|---|
| West Ham station customer services |
TfL Customer Services: Tel - 0343 222 1234 |
| Left luggage |
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| Lost property |
Monday to Friday: 08:30 to 16:00
Saturday: Closed
Sunday: Closed
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0343 222 1234 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area | There are no seats in the ticket hall. Seats are available on the platform. |
| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | None |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
Find WiFi Hotspots around West Ham station
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Cashpoint information | <p> ATM can be found in the Post Office across the road.</p> |
| Bureau de change |
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| Shops |
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| Shops information | Nisa Local convenience store and Home & Beauty shop by entrance to station. |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | 0343 222 1234 or 020 3031 9331 (Textphone) |
| Customer help points available |
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| Staff help | |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket machines information | Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible. |
| Accessible ticket office counter |
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| Accessible ticket office counter information | Ticket office staff provide assistance where possible. See ticket office opening hours. |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Contact taxi operator directly |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage | Whole Station This station has step-free access via lifts to all platforms |
| Impaired mobility set down |
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| Disabled parking |
Drop-off point close by with dropped kerb but no safe crossing. |
| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Cycle storage available |
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| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Airport information | Interchange at Canning Town for the DLR to London City. Interchange at Stratford National Rail services to Stansted. |
| Port available |
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