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We have introduced a reduced temporary timetable to deliver a better service for our customers, please check your entire journey before you travel - more information

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West Ham Train Station

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West Ham Train Station

Address

West Ham Station
Manor Road
West Ham
Greater London
E15 3BN
Get directions in Google Maps

Station overview

A ticket machine is available. Ticket machine
Wi-Fi is available. Wi-Fi
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Unavailable
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is not available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 2/3
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

When the District and Hammersmith & City lines are closed through the station, replacement buses will generally operate to/from Canning Town station, please use Jubilee line or DLR connections.
Information Systems Information systems are not available.
Service Information
West Ham Station customer services

TfL Customer Services: Tel - 0343 222 1234
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.tfl.gov.uk/tfl/contact/lostproperty
Lost property Lost property is available at the station. Monday to Friday: 08:30 to 16:00 Saturday: No Sunday: No
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 0343 222 1234
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around West Ham station
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.

Nisa Local convenience store and Home & Beauty shop by entrance to station.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details

0343 222 1234 or 020 3031 9331 (Textphone)

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.
Staff help Staff help is available.
Staff help opening times Unavailable
Accessible ticket machines Accessible ticket machines are not available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station

This station has step-free access via lifts to all platforms
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking

Drop-off point close by with dropped kerb but no safe crossing.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Sheltered No
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is available.

Interchange at Canning Town for the DLR to London City. Interchange at Stratford National Rail services to Stansted.
Port available Port information is not available.
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