West Hampstead Train Station
West Hampstead Train Station
Address
West Hampstead StationWest End Lane
West Hampstead
London
NW6 2LJ Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wheelchairs
Wi-Fi
| Facility | Information |
|---|---|
| Ticket office opening hours |
Monday to Friday: 07:00 to 11:00
Saturday: 10:00 to 14:15
Sunday: 11:15 to 14:45
This ticket office will be open at these revised hours until further notice due to the coronavirus pandemic. |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 2 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Use Bus stop C in Broadhurst Gardens for eastbound services to Camden Road Use Bus stop A in West End Lane for westbound services to Richmond |
| Information Systems |
|
| Service | Information |
|---|---|
| West Hampstead Station customer services |
|
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0845 330 9882 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
There is a heated waiting room on the Westbound platform 1, and under cover seating on both platforms |
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
|
| Toilets |
|
| Baby changing |
|
| Pay phone |
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
High street shops |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
| Helpline contact details |
0343 222 1234 |
| Customer help points |
|
| Staff help |
Customer service staff are available from start until end of service, 7 days a week |
| Staff help opening times | Monday to Friday: No Saturday: No Sunday: No |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage | Whole Station |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Sheltered | No |
| West End Lane | Phone 020 7372 6896 |
| St Johns Wood | Phone 020 7431 9444 |
| Easygo | Phone 020 7431 3400 |
| Delta | Phone 020 7624 5000 |
| Transport | Information |
|---|---|
| Airport available |
West Hampstead Thameslink Station provides direct services to London Gatwick and London Luton airports. |
| Port available |
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