West Horndon Train Station
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Your journey
Going departing after
West Horndon Train Station
Address
West Horndon StationStation Approach
West Horndon
Essex
CM13 3TJ Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wi-Fi
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | Platform 2 |
| Ticket office opening hours | Monday to Friday: 06:15 to 10:30 Saturday: Closed Sunday: Closed |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Outside station entrance in car park |
| Information Systems |
|
| Service | Information |
|---|---|
| West Horndon station customer services |
Monday - Friday, 08:00 - 20:00. Saturday - Sunday - Public Holidays, 09:00 - 16:00 Closed Christmas Day - Boxing Day 0345 744 4422 (option 3, followed by option 3) |
| Left luggage |
|
| Lost property |
Monday to Friday: 08:00 to 20:00
|
| Lost property contact details |
URL: https://www.c2c-online.co.uk/help-feedback/lost-property/ Telephone: 03457 44 44 22 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 03457 44 44 22 |
| Customer help points available |
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| Staff help | |
| Staff help opening times | |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Accessible ticket office counter information | Customer Service Staff |
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
No Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1 |
| Impaired mobility set down |
|
| Disabled parking |
Outside station entrance |
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 146 |
| Opening times |
|
| Charges |
|
| Contact details |
0845 050 70 80
Premier Reserved Parking (Annual): £1,554.00 Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 20 |
| Sheltered | No |
| CCTV | Yes |
| Storage location | Car Park & Platform 2 (Shoeburyness bound) |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
No |
| Airport available |
|
| Port available |
|