West Ruislip Train Station
West Ruislip Train Station
Address
West Ruislip StationIckenham Road
Ruislip
Greater London
HA4 7DW Get directions in Google Maps
Station overview
Ticket machine
| Facility | Information |
|---|---|
| Ticket office opening hours |
Located at entrance to Platform 4. |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| London Fare Zone | Zone 6 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Chiltern Railways replacement buses stop in the main station car park, adjacent to Platform 4. London Underground replacement buses stop outside the station. |
| Information Systems |
|
| Service | Information |
|---|---|
| West Ruislip Station customer services |
TfL Customer Services - 0343 222 1234 |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
Monday to Friday: 12:00 to 20:00
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 08456 005 165 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 07:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
0343 222 1234 or 020 3031 9331 (Textphone) |
| Customer help points |
|
| Staff help |
Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running. |
| Staff help opening times | Monday: 05:30 to 01:00 Sunday: 07:00 to 00:00 |
| Accessible ticket machines |
Pre-purchased tickets can be collected from the machine on Platform 4 only |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
Step-free access is only available between the main car park and Chiltern Railways platform 4 (towards Marylebone / West Ealing) via a level entrance. No step-free access is available to northbound Chiltern Railways services or London Underground trains. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
|
| Operator | Chiltern Railways |
| Spaces | 136 |
| Opening times |
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| Contact details | 08456 005 165 |
| Bus services available |
|
| Bus services information |
Bus services 278 U1 and U10 leave from the front of the station. |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 10 |
| Sheltered | No |
| CCTV | True |
| Storage location | Free cycle storage for ticket holders is available on Platform 4. |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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