West Runton Train Station
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Your journey
Going departing after
West Runton Train Station
Address
West Runton StationStation Road
West Runton
Norfolk
NR27 9QD Get directions in Google Maps
Station overview
Ticket machine
| Facility | Information |
|---|---|
| Ticket office opening hours |
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| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Rail replacement bus services pick up and drop off at the bus stops on Cromer Road. |
| Information Systems |
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| Service | Information |
|---|---|
| West Runton station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
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| Left luggage |
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| Lost property |
Monday to Friday: 09:00 to 17:00
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| Lost property contact details |
URL: https://www.greateranglia.co.uk/travel-information/your-journey/lost-property |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 0800 028 28 78 |
| Customer help points available |
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| Customer help points information | Help points can be found at the following location(s):
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| Staff help |
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform, next to the yellow boarding ramp. |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Details of nearest taxis are shown on station information poster |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station This station has step free access to the single platform for trains towards both Cromer and Norwich, and Sheringham. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform, next to the yellow boarding ramp. |
| Impaired mobility set down |
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| Disabled parking |
One set down / pick up point is available at the end of the ramped entrance to the station. |
| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Cycle storage available |
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| Storage type | Lockers, Stands |
| Spaces | 9 |
| Sheltered | No |
| CCTV | No |
| Storage location | There are four cycle stands and one cycle locker on Platform 1 (for trains towards both Cromer and Norwich, and Sheringham). Two of the cycle stands are located between the entrance on to the platform and the roadbridge over the railway track, and the other two are next to the waiting shelter. The cycle locker is behind the waiting shelter. |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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