Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information
We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information
You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office information||In ticket hall|
|Ticket office opening hours||Monday to Friday: 06:50 to 17:00 Saturday: 07:40 to 13:40 Sunday: 11:35 to 18:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||Bus stop adjacent to the ticket office|
|Lounge opening hours|
|Pay phone||Cards and coins|
|Public Wi-Fi||Connect to "GWR Free Station WiFi"|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||08001 971 329 or 18001 0800 197 1329 (Textphone)|
|Customer help points available|
|Staff help||Meeting point: Ticket office or platform office on platform 2.|
|Staff help opening times||Monday to Friday: 06:00 to 23:59 Saturday: 06:00 to 23:59 Sunday: 08:00 to 22:00|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||Whole Station Step Free Category A Station - This station has step free access to all platforms via subway and the lifts|
|Impaired mobility set down|
|Disabled parking||No specific area.Assisted Travel meeting point - Booking office main entrance. Please notify a member of staff.|
|Station Car Park|
|Bus services available|
|Bus services information||Information to plan your onward journey is available in a printable format here|
|Cycle storage available|
Platform 1, 2 and 3
|Taxi rank available|
|Taxi rank information||Yes|