Westenhanger Train Station
Westenhanger Train Station
Address
Westenhanger StationStone Street
Westenhanger
Kent
TN25 6DE Get directions in Google Maps
Station overview
Ticket machine
| Facility | Information |
|---|---|
| Ticket office opening hours |
Unstaffed station |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
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| Use Oyster pay as you go here |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service |
Outside the station entrance. Westehanger is usually served by a minibus between Sandling and Westenhanger. If a full size bus needs to stop at Westenhanger, these will stop at the top of Stone Street. A full size bus will be shown in the Journey Planner as having a destination of Ashford or Dover. If you're travelling to or from this station and have additional assistance requirements, we recommend you contact our accessible travel team, send #Assist to 07866 002690 on WhatsApp or use the help point at the station so we can ensure appropriate transport is available for you. |
| Information Systems |
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| Service | Information |
|---|---|
| Westenhanger Station customer services |
0345 322 7021 |
| Left luggage |
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| Left luggage contact details | |
| Lost property |
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| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0345 322 7021 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team. To request assistance through the help point (assistance point), please use the assistance button. We have a Mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station- alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
| Helpline contact details |
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524 |
| Customer help points |
On platform |
| Staff help |
|
| Staff help opening times | Monday to Sunday: No |
| Accessible ticket machines |
by entrance to platform 1 |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Partial Station
Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services to London from the car park. There is no step free access to Platform 2. Step access only via road overbridge for services away from London from platform 2. Unstaffed station. There are no station staff but there are staff to assist on the trains. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | Southeastern |
| Spaces | 10 |
| Contact details | 0345 322 7021 https://www.nationalrail.co.uk/ |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Sheltered | No |
| Jeans | Phone 01303 261805 |
| Folkestone | Phone 01303 252000 |
| Transport | Information |
|---|---|
| Airport available |
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| Port available |
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