Weston-Super-Mare Train Station
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Your journey
Going departing after
Weston-super-Mare Train Station
Address
Weston-super-Mare StationStation Approach
Weston-super-Mare
Somerset
BS23 1XY Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | In ticket hall |
| Ticket office opening hours | Monday to Friday: 06:10 to 17:45 Saturday: 06:10 to 17:45 Sunday: 10:20 to 18:20 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Front of the station |
| Information Systems |
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| Service | Information |
|---|---|
| Weston-super-Mare station customer services |
Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
| Left luggage |
|
| Lost property |
Monday to Friday: 08:00 to 19:00
Saturday: 09:00 to 17:00
Sunday: 10:00 to 16:30
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Off the Rails Pub |
| Toilets |
|
| Toilets information | The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. |
| Baby changing |
|
| Pay phone |
Cards and coins
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| Public Wi-Fi |
Connect to "GWR Free Station WiFi"
|
| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
|
| Shops information | Off the Rails Pub |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details | 08001 971 329 or 18001 0800 197 1329 (Textphone) |
| Customer help points available |
|
| Staff help |
Meeting point: Ticket office.
|
| Staff help opening times | Saturday: 05:30 to 00:15 Sunday: 07:00 to 00:00 |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
|
| Step free access coverage |
No
Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge. Safety warning - Please be aware that this station is currently having tactile paving installed on the platform edge. Please take extra care when using this station as sections of the platform may not be tactiled. |
| Impaired mobility set down |
|
| Disabled parking | No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff. |
| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Spaces | 120 |
| Opening times |
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| Charges |
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| Contact details | |
| Bus services available |
|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 52 |
| Sheltered | No |
| CCTV | Yes |
| Storage location | At the front of the station, platform 1 and 2 |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information | Taxi rank is available at the station. |
| Airport available |
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| Port available |
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