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Storm Darragh - As we continue to monitor the impact to our services we ask you to check your journey before travelling - more information

With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

Whitby Train Station

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Whitby Train Station

Address

Whitby Station
Station Square
Whitby
North Yorkshire
YO21 1YN
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A phone box is available. Phone box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday: 08:30 to 12:30 Sunday: No
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are not available.
Rail Replacement Service

Pick Up/Drop Off on Langbourne Road running adjacent to station.

Information Systems
  • Departure screens
  • Announcements
Service Information
Whitby Station customer services

08002006060

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is not available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 08002006060

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday:24 Hours a Day

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

0800 138 5560 text relay 18001 0800 138 5560

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

Platform 1

Staff help Staff Help is not available.
Staff help opening times Unavailable
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station
  • Category A Station

Both platforms are step free.

To find our more about travelling around this station, please see the 360 map click here

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking

No designated area is provided. The station front may be used for set down purposes.

Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park - Charges apply between 00.00 - 23.59 every day
Spaces 48
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details https://www.nationalrail.co.uk/

Car Park Charges1 hour: £2.50 - 2 hours: £5.00 -  1 Day: £10.00RingGo: 5710

Bus services available Bus services are available.
Bus services information

Busline 0871 200 2233

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 12
Sheltered No
Storage location

Next to bus depot office

Transport Information
Taxi rank available

https://www.northernrailway.co.uk/tickets/cab4you

Airport available Airport information is not available.
Port available Port information is not available.
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