Whitby Train Station
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Your journey
Going departing after
Whitby Train Station
Address
Whitby StationStation Square
Whitby
North Yorkshire
YO21 1YN Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Phone box
| Facility | Information |
|---|---|
| Ticket office information | Ticket office is operated by North Yorkshire Moors Railway Company. They can sell the full range of National Rail tickets. |
| Ticket office opening hours | Saturday: 08:30 to 12:30 Sunday: Closed |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Pick Up/Drop Off on Langbourne Road running adjacent to station. |
| Information Systems |
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| Service | Information |
|---|---|
| Whitby station customer services | 08002006060 |
| Left luggage |
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| Lost property |
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| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 0800 138 5560 text relay 18001 0800 138 5560 |
| Customer help points available |
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| Customer help points information | Platform 1 |
| Staff help | |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Accessible ticket office counter information | staff will come out of the office to assist |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060 |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
Both platforms are step free. To find our more about travelling around this station, please see the 360 map click here |
| Impaired mobility set down |
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| Disabled parking |
No designated area is provided. The station front may be used for set down purposes. |
| Wheelchairs |
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| Ticket gates |
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| Station Car Park - Charges apply between 06:00 - 18:00 every day | |
|---|---|
| Spaces | 48 |
| Opening times |
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| Charges |
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| Contact details |
Car Park Charges |
| Bus services available |
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| Bus services information |
Busline 0871 200 2233 |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 12 |
| Sheltered | No |
| CCTV | No |
| Storage location | Next to bus depot office |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
https://www.northernrailway.co.uk/tickets/cab4you |
| Airport available |
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| Port available |
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