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Whitby Train Station

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Whitby Train Station

Address

Whitby Station
Station Square
Whitby
North Yorkshire
YO21 1YN
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A phone box is available. Phone box
 
Time
Destination
Platform
Facility Information
Ticket office information

Ticket office is operated by North Yorkshire Moors Railway Company. They can sell the full range of National Rail tickets. 

Ticket office opening hours Saturday: 08:30 to 12:30 Sunday: Closed
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are not available.
Rail Replacement Service

Pick Up/Drop Off on Langbourne Road running adjacent to station.

Information Systems
  • Departure screens
  • Announcements
Service Information
Whitby station customer services 08002006060
Left luggage Left luggage is not available.
Lost property Lost property is not available at the station.
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 24 Hours a Day
Helpline contact details 0800 138 5560 text relay 18001 0800 138 5560

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

Platform 1

Staff help
Staff help opening times
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Accessible ticket office counter information

staff will come out of the office to assist

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station
  • Category A Station

Both platforms are step free.

To find our more about travelling around this station, please see the 360 map click here

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking

No designated area is provided. The station front may be used for set down purposes.

Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park - Charges apply between 06:00 - 18:00 every day
Spaces 48
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: £2.50
  • Daily: £10.00
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details

Car Park Charges
1 hour: £2.50 - 2 hours: £5.00 -  1 Day: £10.00
RingGo: 5710

Bus services available Bus services are available.
Bus services information

Busline 0871 200 2233

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 12
Sheltered No
CCTV No
Storage location Next to bus depot office
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

https://www.northernrailway.co.uk/tickets/cab4you

Airport available Airport information is not available.
Port available Port information is available.

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