Whittlesford Parkway Train Station
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Your journey
Going departing after
Whittlesford Parkway Train Station
Address
Whittlesford Parkway StationStation Road
Whittlesford
Cambridgeshire
CB22 4NL Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wi-Fi
Phone box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:00 to 13:30 Saturday: 06:00 to 13:30 Sunday: Closed |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Substitute bus services stop in the station car park |
| Information Systems |
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| Service | Information |
|---|---|
| Whittlesford Parkway station customer services |
Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
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| Left luggage |
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| Lost property |
Monday to Friday: 09:00 to 17:00
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| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | On each platform |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 08:00 to 20:00 |
| Helpline contact details | 0800 028 28 78 |
| Customer help points available |
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| Customer help points information | On each platform |
| Staff help |
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (10 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
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| Staff help opening times | Monday to Friday: 06:00 to 13:30 Saturday: 06:00 to 13:30 Sunday: Closed |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Details of nearest taxis are shown on station information poster |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
This station has step free access to each platform. HOWEVER PLEASE NOTE, it is not step free between platforms (stepped footbridge only, or via a long road route). Cambridge bound platform is from Station Road West and London bound from Station Road East. It is approximately 1.7 miles road trip between platforms. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 383 |
| Opening times |
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| Charges |
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| Contact details | |
| Bus services available |
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| Bus services information |
Local Buses |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 48 |
| Sheltered | Yes |
| CCTV | No |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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