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Wickford Train Station

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Wickford Train Station

Address

Wickford Station
Station Approach
Wickford
Essex
SS11 7AT
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 05:55 to 20:00 Saturday: 06:00 to 19:30 Sunday: 08:10 to 19:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Substitute bus services call at the bus stop at station entrance

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Wickford Station customer services

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station. Monday to Sunday:24 Hours a Day
Lost property contact details

URL: https://www.greateranglia.co.uk/lost-property

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

Coffee kiosk

Toilets Toilets are available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Wickford station

Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.

Coffee Link

Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday: 08:00 to 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

0800 028 28 78

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

Located on platform 2.

Staff help Staff help is available.

Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended.

Staff help opening times Monday to Friday: 05:55 to 21:00 Saturday: 06:00 to 21:00 Sunday: 08:10 to 20:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Partial Station

This station has step free access to each platform. HOWEVER PLEASE NOTE, not step free between platforms. Southend platform is step free from the car park and the London bound entrance is via Market avenue approximately 10 min walk away.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator National Car Parks Ltd
Spaces 409
Opening times
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details 0345 050 7080 https://www.ncp.co.uk
Premium Bay
Operator National Car Parks Ltd
Spaces 29
Opening times
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details 0845 050 7080 https://www.nationalrail.co.uk/
Bus services available Bus services are available.
Bus services information

Local Bus stops outside station.  Wickford is a PlusBus location click here to see the PlusBus map

Cycle storage available Cycle storage is available.
Storage type Compounds, Stands, Racks
Spaces 56
Sheltered Yes
CCTV True
Storage location

A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability).

An additional 25-hoop cycle storage area is outside the front of the station.

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is not available.

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