Wickford Train Station
Wickford Train Station
Address
Wickford StationStation Approach
Wickford
Essex
SS11 7AT Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wi-Fi
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 05:55 to 20:00 Saturday: 06:00 to 19:30 Sunday: 08:10 to 19:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Substitute bus services call at the bus stop at station entrance |
| Information Systems |
|
| Service | Information |
|---|---|
| Wickford Station customer services |
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Sunday:24 Hours a Day
|
| Lost property contact details |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
Coffee kiosk |
| Toilets |
|
| Baby changing |
|
| Pay phone |
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
Coffee Link |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
0800 028 28 78 |
| Customer help points |
Located on platform 2. |
| Staff help |
Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended. |
| Staff help opening times | Monday to Friday: 05:55 to 21:00 Saturday: 06:00 to 21:00 Sunday: 08:10 to 20:00 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
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| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Partial Station
This station has step free access to each platform. HOWEVER PLEASE NOTE, not step free between platforms. Southend platform is step free from the car park and the London bound entrance is via Market avenue approximately 10 min walk away. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Station Car Park | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 416 |
| Opening times |
|
| Contact details | 0345 050 7080 https://www.ncp.co.uk |
| Premium Bay | |
|---|---|
| Operator | National Car Parks Ltd |
| Spaces | 11 |
| Opening times |
|
| Contact details | 0845 050 7080 https://www.nationalrail.co.uk/ |
| Bus services available |
|
| Bus services information |
Local Bus stops outside station. Wickford is a PlusBus location click here to see the PlusBus map |
| Cycle storage available |
|
| Storage type | Compounds, Stands, Racks |
| Spaces | 56 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability). An additional 25-hoop cycle storage area is outside the front of the station. |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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