Willesden Junction Train Station
Willesden Junction Train Station
Address
Willesden Junction StationStation Approach
Harlesden
Greater London
NW10 4UY Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wi-Fi
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:30 to 20:15 Saturday: 06:30 to 20:15 Sunday: 09:15 to 18:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 2/3 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Use Bus stop N in Station Approach for eastbound services to Camden Road Use Bus stop N in Station Approach for westbound services to Richmond |
| Information Systems |
|
| Service | Information |
|---|---|
| Willesden Junction Station customer services |
Customer Information Point on Platforms 4/5 or at the ticket offices |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0845 330 9882 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
Coffee shops with indoor seating are located on Platforms 3 and 4 |
| Toilets |
|
| Baby changing |
|
| Pay phone |
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
A photo booth is located at the main (Old Oak Lane) ticket hall |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
| Helpline contact details |
0343 222 1234 |
| Customer help points |
|
| Staff help |
|
| Staff help opening times | Monday to Friday: No Saturday: No Sunday: No |
| Accessible ticket machines |
|
| Accessible ticket office counter |
At the main (Old Oak Lane) ticket office only. At the Harrow Road ticket office, staff provide assistance where possible |
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Two lifts provide step-free access from the main (Old Oak Lane) entrance to all platforms. Please note: there is no step-free access at the Harrow Road entrance |
| Impaired mobility set down |
|
| Disabled parking |
Outside the main (Old Oak Lane) entrance |
| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
Served by London Buses routes 18, 220, 228, 266 and 487. All bus stops are clearly signed from the station |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 60 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Cycle stands are available outside the main (Old Oak Lane) and Harrow Road entrances |
| Just Cars | Phone 020 8965 1600 |
| Red Line | Phone 020 8965 5117 |
| Windsor | Phone 020 8968 8811 |
Further information
A taxi freephone is located in the main (Old Oak Lane) ticket hall
| Transport | Information |
|---|---|
| Airport available |
Heathrow - change at Clapham Junction for Feltham Railair link Gatwick or Luton - Change at West Hampstead for trains to Luton Airport Stansted - Change at Stratford |
| Port available |
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