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Facility | Information |
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Ticket office information | In both booking halls |
Ticket office opening hours | Monday to Friday: 06:30 to 20:30 Saturday: 06:00 to 19:30 Sunday: 07:00 to 20:30 |
Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Station Hill Bus Stop |
Information Systems |
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Service | Information |
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Winchester station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
Left luggage |
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Lost property |
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Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information |
A heated waiting room is located on Platform 2. The seating complies with the Code of Practice. |
Trolleys |
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Refreshment facilities |
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Refreshment facilities information | Platform 2 - Costa Coffee offering hot and cold drinks, light snacks. |
Toilets |
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Toilets information | Toilets are closed at 2030. The toilets are located on both platforms. The National key toilets are located on Platforms 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]. |
Baby changing |
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Pay phone |
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Public Wi-Fi |
![]() Find WiFi Hotspots around Winchester station |
Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Shops information | Marks and Spencer in the booking hall on Platform 2. (closed since March 2020.) |
Showers |
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Facility | Information |
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Helpline information |
![]() Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
Helpline contact details | 0800 5282100 |
Customer help points available |
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Customer help points information | Help points are available on all platforms |
Staff help |
![]() Staff help available until 23:00 daily |
Staff help opening times | Monday to Friday: 05:45 to 23:00 Saturday: 05:45 to 23:00 Sunday: 06:30 to 23:00 |
Accessible ticket machines |
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Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
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Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
Step-free category B1 Station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. This station has step-free access to all platforms. Access to Platform 1 (for trains towards London and Reading) is via ramp (1:18, 25m) from car park, drop-off etc. |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Main Car Park and Decked Car Park | |
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Spaces | 411 |
Opening times |
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Charges |
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Contact details |
Weekend ticket available from 1200 Friday £7.90 Off Peak from 1600 Monday to Saturday |
Smart Car | |
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Spaces | 8 |
Opening times |
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Charges |
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Contact details |
Weekend ticket available from 1200 Friday £4.80 Off Peak from 1600 Monday to Saturday |
Bus services available |
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Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage available |
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Storage type | Compound |
Spaces | 286 |
Sheltered | Yes |
CCTV | Yes |
Storage location | Platform 1 car park, platform 2 |
Transport | Information |
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Taxi rank available |
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Airport available |
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Port available |
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Winchester Train Station was opened in 1839 by the London and Southampton Railway. The station saw competition in the 1900s from Winchester (Chesil) but today it is the only station serving the city.
The station has seen a series of renovations over the years. In 2013, this included a new footbridge with lifts to improve accessibility.
Today, Winchester Train Station continues to serve this historic and beloved city. Popular routes include Bournemouth to Winchester, Bristol to Winchester and Southampton to Winchester.
The city of Winchester can trace its roots back as far as the Iron Age. Three hillforts from this period are nearby at St. Catherine’s Hill, Worthy Down and Oram’s Arbour. During the Roman occupation of Britain, Winchester became the local capital, and by the start of the third century, the walled city had become one of the largest towns in Roman Britain. Only a fraction of the city walls remain today.
The long-standing heritage of the city means there is an expansive history to see on your next visit. Winchester Cathedral is a peerless example of gothic architecture. It was built over the course of nearly 500 years, starting in 1079 and is one of the largest of its kind anywhere in Europe. Two more significant buildings from this period are the ruins of Wolvesey Castle, built around 970, and Winchester Castle. Winchester Castle was built in 1067, making it one of the first Norman castles in England.
If that’s not enough history for your visit you can also visit the Winchester City Museum located in The Square, or Winchester College, which was built in the 14th century and is believed to be the oldest continually running school in England.
Winchester offers local flavour to explore too. The annual Hat Fair takes place each July and is a celebration of street theatre, music and comedy. For a more quirky side of the city, look out for the Painted Bollards. These are the product of an art project to paint bollards throughout the city in the style of iconic artists. At the time of writing, there are 28 bollards in the collection. Can you find them all and identify the artist?
Of course, there are also plenty of places to shop, eat and be entertained. Try the Blue Apple Theatre for stage productions you won’t see anywhere else. The performances at this pioneering theatre are by, and to support, people with learning disabilities.
Don’t forget to explore outside the city too. Winchester is located on the edge of the beautiful South Downs, and you can even walk the Clarendon Way which was formerly the historic Roman road to Salisbury.
It should be no surprise to learn that Winchester has twice been voted one of the best places to live in the UK, thanks to Channel 4 in 2006 and the Sunday Times in 2016. Moving home might be out of the question, but there’s nothing stopping you from booking a visit to this iconic city with CrossCountry trains.