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Storm Darragh - As we continue to monitor the impact to our services we ask you to check your journey before travelling - more information

With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

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Windsor And Eton Central Train Station

Your Journey

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Windsor & Eton Central Train Station

Address

Windsor & Eton Central Station
Royal Windsor Shopping Centre
Thames Street
Windsor
Berkshire
SL4 1PJ
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:40 to 19:00 Saturday: 06:40 to 19:00 Sunday: 08:20 to 17:50
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Bus Stop outside Hare & Garter, Opposite Windsor Castle
Information Systems
  • Departure screens
  • Announcements
Service Information
Windsor & Eton Central Station customer services

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

On shopping concourse adjacent the station
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is available.
Shops Shops are available.

On shopping concourse adjacent the station
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details

08001 971 329 or 18001 0800 197 1329 (Textphone)

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.
Staff help Staff help is available.

Meeting point: Ticket office.
Staff help opening times Monday to Friday: 06:40 to 20:20 Saturday: 06:40 to 19:50 Sunday: 08:20 to 17:50
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station

Step Free Category A station - This station has step free access to the platform.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 60
Sheltered Yes
CCTV True
Storage location

Adjacent to platform entrance
Transport Information
Taxi rank available

No
Airport available Airport information is available.

Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
Port available Port information is not available.
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