Windsor And Eton Riverside Train Station
Windsor and Eton Riverside station is a picturesque railway station located in Windsor, England.
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Your journey
Going departing after
Windsor & Eton Riverside Train Station
Address
Windsor & Eton Riverside StationDatchet Road
Windsor
Berkshire
SL4 1QG Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office information | On the station concourse |
| Ticket office opening hours | Monday to Friday: 06:40 to 20:20 Saturday: 06:40 to 20:20 Sunday: 08:50 to 18:20 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Datchet Road (B470) by station. |
| Information Systems |
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| Service | Information |
|---|---|
| Windsor & Eton Riverside station customer services | Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
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| Lost property |
Monday to Friday: 07:30 to 19:00
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| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located on the Main Concourse Area. The National key toilets are located on the Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]. |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Helpline contact details | 0800 5282100 |
| Customer help points available |
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| Customer help points information | Help points are available on all platforms |
| Staff help |
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| Staff help opening times | Monday to Friday: 06:15 to 23:00 Saturday: 06:15 to 23:00 Sunday: 08:00 to 20:00 |
| Accessible ticket machines |
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| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station Step-free category B Station - Short ramps at up to 1:9 gradient from car parks and main entrance to concourse - then level access to both platforms. Please be aware that this station has no tactile paving on the platform edge. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Non Rail User | |
|---|---|
| Charges |
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| Contact details |
Available from the Ticket Office ONLY |
| Queens car park 22 spaces / Gravel car park 14 spaces (Adjacent to station) / Riverside car park | |
|---|---|
| Spaces | 36 |
| Opening times |
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| Charges |
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| Contact details |
Datchet Road side car park; Season ticket holders only before 1600 Monday to Friday, no restriction to other car park. Overnight parking for non-season ticket holders Friday and Saturday only Weekend tickets available after 1000 Friday £10.20 Off Peak from 1000 Monday to Friday |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Wheel Racks |
| Spaces | 88 |
| Sheltered | No |
| CCTV | Yes |
| Storage location | Platform 2 |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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