Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

Witham Train Station

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Witham Train Station

Address

Witham Station
Albert Road
Witham
Essex
CM8 2BS
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:00 to 22:00 Saturday: 06:15 to 21:00 Sunday: 06:45 to 21:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail replacement bus services pick up and drop off at the bus stops on Albert Road. When this station is being used as a rail-to-bus hub for pre-planned engineering works, buses will pick up and drop off in the main station car park.

Information Systems
  • Departure screens
  • Announcements
Service Information
Witham station customer services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:00
Lost property contact details

URL: https://www.greateranglia.co.uk/travel-information/your-journey/lost-property

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information

The waiting rooms are located in the station buildings on Platforms 1/2 (for trains towards London), and Platform 3/4 (for trains towards Colchester and Ipswich, and Braintree).

Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information

LocoEspresso coffee shop

Free water refill point located on Platform 3 (for trains towards Colchester and Ipswich)

Toilets Toilets are available.
Toilets information

The male and the female toilets are located in the station building on Platform 2 (for trains towards London). There are two accessible toilets available for radar key holders - one can be accessed via the waiting room on Platform 3 (for trains towards Colchester and Ipswich), and the other is inside the station building on Platforms 1/2 (for trains towards London). All toilets at this station are scheduled to be open at the following times:

Monday - Friday 06:00 - 22:00
Saturday 06:00 - 22:00
Sunday 06:00 - 22:00

Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Witham station

Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 0800 028 28 78

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

Help points can be found at the following location(s):

  • Inside the station entrance from Albert Road, located next to the ticket office
  • Inside the station entrance from the station car park, located next to the lifts
Staff help Staff help is available.

Assistance is provided by station staff for all advertised train services. Booking is recommended but not required.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By speaking with a member of station staff
  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on one of the ticket machines at this station
  • By using one of the two Help Points at this station
Staff help opening times Monday to Friday: 04:45 to 02:00 Saturday: 04:45 to 02:00 Sunday: 06:00 to 02:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Details of nearest taxis are shown on station information poster

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This station has step free access to all platforms, from both entrances, via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the customer information office on relevant platform.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator National Car Parks Ltd
Spaces 406
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: £7.00
  • Per hour: N/A
  • Daily: £8.80
  • Weekly: £40.00
  • Monthly: £140.00
  • Three monthly: £400.00
  • Six monthly: N/A
  • Annual: £1400.00
Contact details 0345 050 7080
Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 46
Sheltered Yes
CCTV No
Storage location

There are 17 cycle stands located in between the accessible car parking bays in the station car park. A further four cycle stands are next to the same parking bays, and two sheltered stands are next to the car park exit.

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is available.

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