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Saturday 25 January: Following severe weather caused by Storm Éowyn, there are several infrastructure issues disrupting services north of Newcastle. Services have now been suspended between Newcastle and Edinburgh. As a result, we are advising customers not to travel north of Newcastle today - more information

Saturday 25 and Sunday 26 January: We continue to monitor effects of Storm Éowyn on the railway. There are also planned engineering work across the network – more information.

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Woking Train Station

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Woking Train Station

Address

Woking Station
Station Approach
Woking
Surrey
GU22 7AE
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:00 to 22:10 Saturday: 06:00 to 22:10 Sunday: 07:15 to 22:10

Times shown are for the main ticket office on Platform 5. The opening times for the ticket office on platform 1 are Monday to Friday 0630 - 1330. Saturday 0730 - 1430. Closed on Sunday.
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Station Forecourt (off Oriental Road).
Information Systems Information systems are not available.
Service Information
Woking Station customer services

Please contact our Customer Service Centre on 0345 6000 650
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property Lost property is available at the station. Monday to Friday: 07:30 to 19:00 Saturday to Sunday: No
Lost property contact details

URL: https://www.southwesternrailway.com/contact-and-help/lost-property
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.

A coffee kiosk between Platforms 2 and 3. A cafe between Platforms 2 and 3. Starbucks on Platform 4. Vending machines on all platforms.
Toilets Toilets are available.
Baby changing Baby changing facilities are available.

Baby changing facilities in accessible toilets.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Woking station
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Helpline contact details

0800 5282100

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.

Help points are available on all platforms
Staff help Staff help is available.
Staff help opening times Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Step-free category A Station - This station has step-free access to all platforms.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Woking Oriental Road Car Park
Spaces 570
Contact details
Woking Premium Car Park
Spaces 20
Contact details
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here
Cycle storage available Cycle storage is available.
Storage type Compounds
Spaces 456
Sheltered Yes
CCTV True
Transport Information
Taxi rank available

Yes
Airport available Airport information is available.

WOKING - HEATHROW AIRPORT "RailAir" daily, regular coach service, departs from the station forecourt. For times: www.railair.com
Port available Port information is not available.
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