Worcester Shrub Hill Train Station
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Your journey
Going departing after
Worcester Shrub Hill Train Station
Address
Worcester Shrub Hill StationShrub Hill, off Shrub Hill Road
Worcester
Worcestershire
WR4 9EJ Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wheelchairs
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office information | A Ticket Vending Machine is located in the Booking Hall. |
| Ticket office opening hours | Saturday: 07:00 to 11:00 Sunday: 09:00 to 14:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | In the event of engineering, Rail replacement buses will use the public bus stops on Worcester Shrub Hill Road near to the drive to the station
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| Information Systems |
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| Service | Information |
|---|---|
| Worcester Shrub Hill station customer services |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Worcester Shrub Hill Station is accredited by the Secure Station Scheme**
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| Left luggage |
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| Lost property |
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| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:15-21:30. The toilet facilities are not available when the Ticket Office is closed. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 0800 0248998 |
| Customer help points available |
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| Staff help |
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. |
| Staff help opening times | Monday to Friday: 04:55 to 00:25 Saturday: 05:30 to 00:00 Sunday: 08:00 to 00:25 |
| Accessible ticket machines |
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| Accessible ticket machines information | A Ticket Vending Machine is located in the Booking Hall. |
| Accessible ticket office counter |
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| Accessible ticket office counter information | 1 to 1 contact with ticket office staff |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are not available |
| Accessible public pay phones |
Public telephones are not accessible |
| National key toilets |
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| Step free access coverage |
Whole Station
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | SABA UK |
| Spaces | 121 |
| Opening times |
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| Charges |
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| Contact details | 0330 1235 247 |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Worcester Shrub Hill (WOS) Station Central 01905 22292 City 01905 726726 Phoenix Radio 01905 610010 |
| Airport available |
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| Port available |
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