Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information
We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information
You can book up to 90 days in advance.
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Going departing after
|Ticket office information||
Outside the station entrance
|Ticket office opening hours||Monday to Friday: 06:15 to 19:15 Saturday: 06:45 to 19:45 Sunday: 09:30 to 17:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Wait at bus stop in station car park
|Lounge opening hours|
|Waiting room information||Situated on platform 2. Closed until further notice.|
|Toilets information||The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.|
|Pay phone||Cards and coins|
|Public Wi-Fi||Find WiFi Hotspots around Wrexham General station|
|Tourist information office|
|Bureau de change|
|Helpline information||Monday to Sunday: 08:00 to 20:00|
|Helpline contact details||03333 211202|
|Customer help points available|
|Staff help||There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.|
|Staff help opening times|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate.
Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts.
|Impaired mobility set down|
|Station Car Park|
|Bus services available|
|Bus services information||
Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
|Cycle storage available|
At the front of the station
|Taxi rank available|