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Facility | Information |
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Ticket office opening hours |
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Self service ticket machines |
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Collection of pre-purchased tickets |
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Service | Information |
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British Transport Police | 0800 40 50 40 |
CCTV |
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Rail Replacement Service | Replacement bus services will depart from the station car park. |
Information Systems |
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Service | Information |
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Yarm station customer services |
To speak to a member of our team, please call: 0345 600 1671. |
Left luggage |
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Lost property |
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Facility | Information |
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Lounge |
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Lounge opening hours |
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Facility | Information |
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Seating area |
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Waiting rooms |
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Waiting room information |
There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day. |
Trolleys |
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Refreshment facilities |
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Toilets |
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Toilets information | There are no toilet facilities available at this station. |
Baby changing |
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Pay phone |
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Public Wi-Fi |
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Post box |
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Tourist information office |
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Cashpoint |
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Bureau de change |
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Shops |
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Showers |
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Facility | Information |
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Helpline information |
![]() This station is unstaffed. Assistance to board and alight the train can be provided by the Conductor. The Conductor is usually positioned at the rear of the train. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train by making yourself known to the Conductor when your train arrives, or by using a help point. Customers requiring assistance to navigate through the station are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided. Monday to Sunday: 24 Hours a Day |
Helpline contact details | 0800 107 2149 |
Customer help points available |
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Customer help points information | A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call. |
Staff help | |
Staff help opening times | |
Accessible ticket machines |
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Accessible ticket office counter |
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Induction loop |
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Ramp for train access |
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Accessible taxis |
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Accessible public pay phones |
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National key toilets |
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Step free access coverage |
Whole Station
This station is category A. Ramped access is provided from the station entrance to all platforms. This station is unstaffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains. Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. |
Impaired mobility set down |
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Disabled parking |
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Wheelchairs |
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Ticket gates |
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Station Car Park | |
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Operator | Local Council |
Spaces | 47 |
Opening times |
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Contact details |
Bus services available |
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Bus services information |
Information to plan your onward journey is available in a printable format here |
Cycle storage available |
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Storage type | Lockers, Stands |
Spaces | 10 |
Sheltered | No |
CCTV | Yes |
Storage location | Car park |
Transport | Information |
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Taxi rank available |
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Taxi rank information |
The nearest taxi service is based in Yarm and is available by calling 01642 64 64 64. |
Airport available |
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Port available |
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