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Derby Station

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Derby station

Managed by: EM

Derby station
Railway Terrace

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Live train service informationInformation
Live departuresUpdates affecting services from Derby
Live arrivalsUpdates affecting services to Derby
Ticket buying and collectionInformation
Ticket office opening hours
Monday to Friday: 04:55 to 22:45
Saturday: 04:55 to 22:45
Sunday: 06:20 to 23:00
Self service ticket machinesYes
Collection of pre-purchased ticketsYes
General services informationInformation
Derby station Customer services Unknown
Left luggageNo
Lost property (at the station)No
British Transport Police0800 40 50 40
Station facilitiesInformation
First Class lounge Yes


Platform 6 and 7 Open Monday to Friday 0600 to 1800 (not open on Bank Holidays)

Tickets Accepted

All First Class tickets


Screens with updated train information


Complimentary tea and coffee, biscuits and snacks



Seating areaYes
Waiting rooms

Accessible seating available on platforms.

Refreshment facilitiesYes
Baby changingYes
Pay phoneNo
Public Wi-FiNo
Post boxYes
Tourist information officeNo
Bureau de changeNo

This station has a Passenger Assistance meeting point - situated in the ticket office. Alternatively you can meet our team at the ticket gates.

Customer help pointsYes
Staff help Yes
Accessible ticket machinesYes
Accessible ticket office counterNo
Induction loopYes
Ramp for train accessYes
Accessible taxisNo
Accessible public pay phonesNo
National key toiletsYes
Step free access coverage Whole Station
Impaired mobility set downYes
Disabled parking No
Transport linksInformation
Cycle storage availability
  • Spaces: 204
  • Sheltered: yes
  • CCTV: Yes
Car park Yes
Taxi rankYes
Bus servicesYes

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