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We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

Travel for the family

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Family travel made easier

When you travel with the kids, the journey is as exciting as the destination. That’s why we continue to do what we can to make our service as family friendly as possible.

When booking your train, families can take advantage of the Family & Friends Railcard and benefit from up to 1/3 off tickets, while we also offer cheaper tickets for children. Book tickets in advance using our train map to ensure you all sit together.

Onboard, the whole family will benefit from delivered catering, free wi-fi, spacious luggage facilities and more. We’ve done a lot to make our service as safe and comfortable as possible.

When you arrive and depart, our station guides and maps will help you get where you need to be stress-free. You can also find information about station facilities, making life easy at either end of your journey.

We know how important family time is, whether it’s a day out or a holiday. CrossCountry makes the journey there and back simple.


Luggage safety and storage is as important to us as it is you. Our new voyagers have extra luggage space to cater for the whole family’s needs, so you can have a worry-free time onboard. Make sure you check our station guide to find out if luggage can be stored at your departure location. To find out more about luggage onboard our trains, visit here .

Family & Friends Railcard

Travelling with the whole family doesn’t have to be expensive. Save 1/3 on most train fares with a Family & Friends Railcard. It’s a great way of travelling with the kids without the worry of how much it costs. Learn more about the Friends & Family Railcard here.



Learning about the station you’re leaving and arriving to is a great way to take the stress out of your journey. Take a look at our station guides where we provide information on station facilities, as well as service links to opening times, phone numbers, and contact forms for all the stations we serve. You can even view the station map and look at onward travel options to ensure you know exactly where to take the family.

Things to do

We offer services all over the UK, so there’s ever a dull destination with CrossCountry Trains. Discover family-friendly things to do across some of the UK’s biggest cities and towns with our blog – from the best zoos in the country to Legoland Windsor.


Travelling with the family can sometimes be hard, but we’ve made it as simple and stress-free as possible. Our improved baby changing facilities make our services child-friendly, while wide doors and level access at platforms make hopping on with a pushchair easy. We even offer early boarding options – don’t forget to check out our seat maps to find exactly where you want the whole family to sit.

Give us feedback

Here at CrossCountry, we’re always looking to improve our services, so we’d love your feedback. Families can give their feedback here , or you can register via our XChange Views form .


The Best UK Attractions Outside of London for families

From dungeons to beaches, discover the UK’s best attractions for families

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Tips for Travelling with Kids on the Train

Travelling with your children can be challenging, so here are our top tips for travelling with kids on the train. Read for more.

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Legoland Windsor

Catch a train to Legoland Windsor for a fun day with the whole family. Save by buying tickets in advance with CrossCountry.

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