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    CORONAVIRUS TRAVEL ADVICE - Timetable Changes

    Train companies affected

    Avanti West Coast, c2c, Caledonian Sleeper, Chiltern Railways, CrossCountry, East Midlands Railway, Eurostar, Grand Central, Great Western Railway, Greater Anglia, Heathrow Express, Hull Trains, Island Line, LNER, London Northwestern Railway, London Overground, London Underground, Merseyrail, Northern, ScotRail, South Western Railway, Stansted Express, TfL Rail, TransPennine Express, Transport for Wales, West Midlands Railway

    Routes affected

    All routes.

    Description

    National Rail companies need you to continue to follow the latest advice from government and public health officials. As we move into the next phase of the nation's response, there will be more people needing to travel by train and we need your help to keep services clear for those who need them the most.

    Before you set out please ask yourself if your journey is essential. If it is please cycle, walk or drive if you can.

    If you really have to travel by train: please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    For the latest Coronavirus guidance from the NHS, please visit nhs.uk/coronavirus.

    Answers to the common questions that you are asking about train services, and details on refunds, can be found on our dedicated Coronavirus page.

    Please note that the timetables have changed for many operators from Monday 18 May onwards. Click on the links below to find out more information from each Train Operating Company:

     

    Waiting rooms and Ticket Offices:
    Please note that most waiting rooms at stations have now been closed for public safety. We have also closed a number of Ticket Offices, or reduced their opening times. Times on the station information pages may not match up to the current opening times.

    Check before you travel
    You are advised to check the Journey Planner as close to your time of travel as possible as timetables may be subject to late notice change.

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    Gatwick Express services suspended until further notice

    Train companies affected

    Gatwick Express

    Routes affected

    Gatwick Express service between London Victoria and Gatwick Airport / Brighton

    Description

    Gatwick Express services will be temporarily suspended until further notice. Southern and Thameslink are still running to and from Gatwick Airport, and will provide journey options to both London and Brighton.

    For more information, please visit this page.

    Further information:

    Gatwick Express are making these change in response to reduced passenger demand for the airport and to enable train drivers to be used on other services. This is in line with the health guidance issued by Public Health England and therefore please do check before you travel to keep up to date with any last minute alterations.

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    Revised timetable for Eurostar

    Train companies affected

    Eurostar

    Routes affected

    Between London St Pancras International and Paris Gare du Nord / Brussels Midi / Zuid 

    Description

    Eurostar, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    How is this affecting the train service?

    Passengers must wear a face mask or face covering at Eurostar stations and on board Eurostar trains in line with guidelines announced by the French and Belgian governments. Please ensure you have a mask with you when you travel. Any type of mask is suitable as long as it effectively covers your nose and mouth.

    If you don't have a mask you may be refused travel on Eurostar services. Fines may be imposed in France and Belgium if you're not wearing a mask.

    Due to border restrictions introduced by the French Government, Eurostar are amending their timetable and running a significantly reduced service. The reduced timetable will allow those that are required to travel to do so, across a very small number of services to reflect lower demand.

    Ashford International and Ebbsfleet International stations are also closed for Eurostar services until further notice.

    Details can be found on the Eurostar website here.

    More information can also be found on the National Rail Coronavirus page.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and well-being of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Eurostar are working closely with the government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
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    Revised timetable for Merseyrail

    Train companies affected

    Merseyrail

    Routes affected

    All routes across the Merseyrail network

    Description

    Merseyrail, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    From Monday 18 May, Merseyrail increased services on the network, including reinstating some services before 07:00 and after 19:00, Monday - Saturday. Services will continue to run between approximately 08:00 - 20:00 on Sundays.

    Further information including the amended timetable can be found here. It is likely that further amendments will be made over the coming weeks, so please check back for the latest information before you travel.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    Check before you travel:
    You can check your journey up to and including Friday 12 June using the National Rail Enquiries real-time Journey Planner

    If you are travelling from Saturday 13 June onwards, please check back nearer to the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Merseyrail are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
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    Revised timetable for Northern

    Train companies affected

    Northern

    Routes affected

    Various routes on the Northern network

    Description

    Northern, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    Northern are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

    The revised timetable and additional information can be found here.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    Check before you travel:
    You can check your journey up to and including Sunday 31 May using the National Rail Enquiries real-time Journey Planner

    If you are travelling from Monday 1 June onwards, please check back nearer the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Northern are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
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    Revised timetable for TransPennine Express

    Train companies affected

    TransPennine Express

    Routes affected

    TransPennine Express routes

    Description

    TransPennine Express, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service? 

    TransPennine Express are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

    There are significant restrictions on capacity to help enable social distancing, with only around 15 to 20 seats per carriage available for customers.

    The revised timetable and further details can be found here.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    Check before you travel:
    You can check your journey up to and including Friday 29 May using the National Rail Enquiries real-time Journey Planner

    If you are travelling from Saturday 30 May onwards, please check back nearer the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and TransPennine Express are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
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    Revised timetable for South Western Railway and Island Line

    Train companies affected

    Island Line, South Western Railway

    Routes affected

    All routes across the South Western Railway network

    Island Line between Shanklin and Ryde Pier Head 

    Description

    South Western Railway, along with the rest of the rail industry, is working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    South Western Railway - An amended timetable is operating.

    Island Line - An hourly service is operating.

    The amended timetable can be found here, and additional information can be found here.

    Please be aware that the Wightlink ferries between Portsmouth Harbour and Ryde Pier Head and also between Lymington Pier and Yarmouth have been suspended until further notice. More details can be found here.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    Check before you travel:
    If you are travelling with South Western Railway, you can check your journey up to and including Sunday 31 May using the National Rail Enquiries real-time Journey Planner. If you are travelling from Monday 1st June onwards, please check back nearer the time.

    If you are travelling on the Island Line, you can check your journey up to and including Sunday 31 May using the National Rail Enquiries real-time Journey Planner. If you are travelling from Monday 1 June onwards, please check back nearer the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and South Western Railway are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
    If you would like to follow this incident on Twitter, please use #COVID19UK

    Feedback:
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    Revised timetable for London Overground, TfL Rail and London Underground

    Train companies affected

    London Overground, London Underground, TfL Rail

    Routes affected

    Various routes across the London Overground, TfL Rail and London Underground network 

    Description

    TfL, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How will this affect my journey?

    Public transport should be avoided, wherever possible, to free up the limited space available to those who have no alternative way to travel.

    London Overground:

    A significantly reduced service is operating on all London Overground lines with frequency halved to most destinations. Also, there is no service between Surrey Quays and New Cross. Public Transport should only be used for essential journeys.

    TfL Rail:

    There is a 15 minute service operating between London Paddington and Heathrow Airport / Reading. The normal timetable is operating between London Liverpool Street and Shenfield.

    Heathrow Airport have confirmed that Terminal 4 is closed and TfL Rail services are running to Terminal 2 / 3 and 5 only.

    DLR, London Underground and London Trams:

    There is a reduced service operating on DLR, London Underground and London Trams. The Waterloo & City Line is closed.

    Some stations are closed and others will be entrance or exit only. This is to ensure TfL staff keep the most used stations and services running to support critical workers. You can find a list of affected stations here.

    On Friday and Saturday nights, there will be no all-night 'Night Tube' service or the all-night 'Night Overground' service that currently runs on the East London line. This is to ensure the resilience of the regular Tube and Overground services. Late services on both the Tube and Overground will continue to run for essential journeys.

    Peak times to avoid travel:

    If you must use public transport, avoid the busiest times between 05:45-08.15 and 16:00-17:30, and also please avoid using these stations and lines:

    • Central line between South Woodford/Redbridge and Stratford
    • Jubilee line between Stratford and Westminster
      District line between Dagenham Heathway and Aldgate East
    • Victoria line
      London Overground between Stratford and Willesden Junction
    • DLR between Woolwich Arsenal and Canning Town

     

    More details can be found on the TfL Website.

    More information can also be found on the National Rail Coronavirus page.

    Check before you travel:

    If you are travelling with London Overground, you can check your journey up to and including Sunday 31 May using the National Rail Enquiries Journey Planner. 

    If you are travelling with TfL Rail, you can check your journey up to and including Saturday 30 May using the National Rail Enquiries Journey Planner.

    You can check your journey on London Underground, DLR and Tram services using the Transport for London Journey Planner

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, TfL are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
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    Great Northern, Southern and Thameslink - Check before you travel - Friday 29 May

    Train companies affected

    Great Northern, Southern, Thameslink

    Routes affected

    Across Great Northern, Southern and Thameslink networks

    Description

    Southern, Thameslink and Great Northern train times have changed. This affects weekday and weekend train services.

    Although staff are working to run more trains, the full timetable will not be in operation. From Monday to Saturday, a revised version of the Saturday timetable will operate.

    It is still important that you don't travel by public transport unless you are making an essential journey and have no other option.

    Always plan your journey in advance:

    You can check your journey up to and including Friday 12 June using the National Rail Enquiries real-time Journey Planner

    If you are travelling on or after Saturday 13 June, please check back nearer the time. You can check journeys using the real-time National Rail Enquiries Journey Planner.

    Evening and weekend trains may still be affected by planned engineering works.

    Check back here for updates just before you travel, and during your journey:

    We will update this page with any further information which you may need to travel safely.

    If you want to find out more information on how Southern, Thameslink and Great Northern are responding to Coronavirus, including how to obtain refunds please check the Thameslink, Southern or Great Northern websites. 

    Twitter:
    If you would like to follow this incident on Twitter, please use #COVID19UK

    Compensation:
    You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

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    Hull Trains service suspended until further notice

    Train companies affected

    Hull Trains

    Routes affected

    Trains between Beverley / Hull and London Kings Cross 

    Description

    As a result of the current travel restrictions and low passenger numbers, Hull Trains have suspended their service until further notice.

    More information, including answers to frequently asked questions and refund details can be found on the Hull Trains website.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    Twitter:
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    London Northwestern Railway - Revised timetable and social distancing advice

    Train companies affected

    London Northwestern Railway, London Underground

    Routes affected

    Across the London Northwestern Railway network

    Description

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    London Northwestern Railway are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

    Additionally, trains on the following routes are suspended until further notice:

    • Between Bedford and Bletchley - road transport is in operation.
    • Between St Albans Abbey and Watford Junction - a replacement bus service is in place and customers may also use Arriva Bus route 321

    All services have been declassified to aid social distancing.

    Social distancing measures will effectively cut the number of people allowed on London Northwestern Railway trains by up to 90 per cent - so it's even more important that people take only essential journeys.

    Passengers should book online where possible and travel at quieter times, and we urge those who must travel to be considerate of other travellers and staff.

    If you are a key worker using the above routes and have no alternative means of getting to work without the train service (e.g. no access to a car), or if the reduced timetables make travel impossible for you, simply complete this online form giving details of your journey, your place of work and your working hours. This will help London Northwestern Railway to understand whether an alternative solution can be found.

    The amended timetable and more information from London Northwestern Railway can be found here.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    Check before you travel:
    You are advised to check your journey up to and including Sunday 31 May using the National Rail Enquiries real-time Journey Planner. If you are travelling from Monday 1 June onwards, please check back nearer the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and London Northwestern Railway are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
    If you would like to follow this incident on Twitter, please use #COVID19UK

    Feedback:
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    Reduced Southeastern timetable with further changes from Monday 1 June

    Train companies affected

    Southeastern

    Routes affected

    All Southeastern routes

    Description

    Southeastern is currently operating a reduced timetable to ensure that vital train services for essential workers can keep running throughout a prolonged coronavirus outbreak. The railway continues to support the nation during the next phase of the lockdown, and we will be making some updates to our reduced service timetable.

    From Monday 18 May the reduced timetable was updated to include some additional peak services and some trains were re-timed. This timetable is running until further notice and is available in on-line journey planners now.

    Following passenger feedback, some additional amendments will be made to the revised timetable from Monday 1 June, to help passengers follow government advice on social distancing.

    As the government has said, social distancing means there will be space for as few as 1 in 10 of the usual number of passengers on the railway. The safety of the public and our employees remains our top priority and people should help protect everyone on the railway by only using trains if they have no alternative. Those who can work from home should continue to do so. Please help us keep the railway free for those who need it most.

    People who need to travel are being asked to buy their ticket on-line by signing up for The Key before they travel or use contactless, leave plenty of time for their journey, travel off-peak if they can and follow public health advice while travelling.

    While we're not back to running our full timetable just yet, we are providing as much capacity as possible to help passengers follow the latest government guidance on social distancing.

    For updates on particularly busy stations, please click here.

    Timetables

    A map of the planned service and the timetables are available here with online journey planners being updated on Saturday 30 May.

    From this date, the following will apply.

    Weekday Services: Changes for the following week will be available from journey planners by the Saturday morning of the week before.

    Weekend Services: Changes for the weekend will be shown from the Thursday morning.

    Ticket acceptance

    You can use London Underground between Victoria, Embankment (for Charing Cross), Cannon Street, London Bridge and Waterloo, and on Docklands Light Railway between Lewisham and Greenwich at no extra cost.

    Ticket Offices

    To help protect our colleagues and those passengers still making essential journeys, we have temporarily closed the ticket offices at around 90 stations where fewer than 20 transactions were currently being made each day. We have also reduced the ticket office and gateline hours at other stations to focus on morning and afternoon peak times when they are busiest. A full list of the temporarily closed ticket offices is available here.

    Assisted travel

    Our Assisted Travel service remains available to passengers as usual. You can find out more and book assistance here.

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    LNER - Revised timetable and social distancing advice

    Train companies affected

    LNER

    Routes affected

    All LNER routes

    Description

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    LNER are temporarily operating a reduced timetable for those where travel is essential. The amended timetable and additional information can be found here.

    If you are travelling on LNER services you will need to make a reservation before you travel. You can book your seat reservation here.

    More information can also be found on the National Rail Coronavirus page.

    What advice and information is available on crowding and social distancing?

    To help keep you safe when you travel with LNER and to support social distancing, they are working to limit the numbers of customers who can travel on each train service.

    Leeds station: Leeds station currently has a one way system in place, please ensure you follow the social distancing measures when moving through the station.

    Peterborough station: Between 06:00 and 20:00, there is a one-way system in place at Peterborough station. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure.

    LNER also have introduced an alcohol free train policy, which means that alcohol is currently not allowed onboard any LNER trains.

    There will be no First Class complimentary at-seat food & drink, Standard trolley service or food pre-orders and the Café Bar has been closed.

    Check before you travel:
    You can check your journey up to and including Sunday 31 May using the National Rail Enquiries real-time Journey Planner

    If you are travelling from Monday 1 June onwards please check back nearer the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and LNER are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
    If you would like to follow this incident on Twitter, please use #COVID19UK

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    Revised timetable for ScotRail

    Train companies affected

    ScotRail

    Routes affected

    Across the ScotRail network 

    Description

    ScotRail, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The Sottish Government are advising against all but essential travel, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    ScotRail are operating a reduced service to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

    These includes earlier services for NHS staff working at Crosshouse Hospital in Kilmarnock, additional East Kilbride services for Hairmyres Hospital, and changes on multiple routes for Glasgow-based hospitals.

    Major stations have floor markings and other signs to outline a safe distance of two metres, while some station facilities such as waiting rooms are closed. In order to maintain a physical distance from others, please expect an increase in the time it takes to buy a ticket at a station and board a train.

    The amended timetable for ScotRail and further details can be found here.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    Check before you travel:
    You can check your journey up to and including Sunday 14 June using the National Rail Enquiries real-time Journey Planner

    If you are travelling from Monday 15 June onwards, please check back nearer the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and ScotRail are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
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    c2c - Standard weekday timetable and social distancing information

    Train companies affected

    c2c

    Routes affected

    All c2c routes

    Description

    c2c have resumed operating a standard weekday timetable, subject to alterations for engineering work. Although the service has increased to the maximum level possible, capacity will remain extremely limited due to the impact of social distancing. More information is available here.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most. If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    What advice and information is available on crowding and social distancing?

    Avoid peak time travel. Currently the earliest services are the busiest, so it is better to delay your journey if you must travel. In particular West Ham station is very busy between 06.30 and 07.30 so please avoid it at those times if at all possible.

    Avoid the busiest services. c2c's busiest trains are some of the first services from Shoeburyness (04:59,05:13, 05:28, 06:07) and from Grays (05:53) Please avoid these services, only travel if essential and stagger when you travel if you can. There is currently twice as much capacity available on trains arriving into central London after 08:00.

    Please continue to check here for details of station and on-train issues regarding crowding and social distancing:

    Check before you travel:
    You can check your journey using the National Rail Enquiries real-time Journey Planner

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    Twitter:
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    Grand Central service suspended until further notice

    Train companies affected

    Grand Central

    Routes affected

    All Grand Central routes 

    Description

    Grand Central have suspended their service until further notice, as a direct result of the impact of Covid-19 on passenger numbers and government restrictions on travel.

    The safety of staff and passengers is essential, and social distancing rules have meant that Grand Central have been unable to welcome the number of customers required to run a sustainable service. This means that the existing suspension of train services will continue throughout June with a view to reinstate services later in the summer.

    More details, including refund information, can be found here.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

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    Avanti West Coast - Revised timetable and social distancing advice

    Train companies affected

    Avanti West Coast

    Routes affected

    All Avanti West Coast services

    Description

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    Avanti West Coast are temporarily operating a reduced timetable for those where travel is essential. The amended timetable and additional information can be found here.

    If you are travelling on Avanti West Coast services you are strongly advised to book a place on the train prior to travelling.

    To make sure you can board your preferred train, or if you are a Season ticket holder, please make a reservation by contacting seat.reservations@avantiwestcoast.co.uk.

    If you made a booking on or after 15 May, you'll get a reserved space automatically with your booking. It won't be a specific seat number, but your place is counted and you can take a seat on-board in line with social distancing guidelines.

    More information can also be found on the National Rail Coronavirus page.

    What advice and information is available on crowding and social distancing?

    To help keep you safe when you travel with Avanti West Coast and to support social distancing, they are working to limit the numbers of customers who can travel on each train service.

    Some stations may also operate with a queuing system to ensure social distancing remains in place during peak times.

    There will be no First Class at-seat food and beverage services. If you're travelling First Class on a Pendolino service and require refreshments, you'll be entitled to complimentary snacks from the on-board shop. You'll just need to present your ticket to a member of on-board staff.

    Check before you travel:
    You are advised to check your journey using the National Rail Enquiries real-time Journey Planner. The Journey Planner is correct for weekday journeys until the end of service on Friday 12 June and for weekend journeys it is correct up to Sunday 31 May.

    If you are travelling on weekdays from Monday 15 June or on weekends from Saturday 6 June onwards, please check back nearer to the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Avant West Coast are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
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    Revised timetable for Greater Anglia and Stansted Express

    Train companies affected

    Greater Anglia, Stansted Express

    Routes affected

    All Greater Anglia and Stansted Express routes 

    Description

    Greater Anglia and Stansted Express, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    Greater Anglia and Stansted Express are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

    Social distancing measures will effectively cut the number of customers able to travel on Greater Anglia / Stansted Express trains by up to 90 per cent - so it's even more important that people take only essential journeys.

    Passengers should always book online where possible and travel at quieter times, and we urge those who must travel to be considerate of other travellers and staff.

    The revised timetable and additional information can be found below for:

     

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    Check before you travel:
    You can plan your journey up to and including Friday 5 June using the National Rail Enquiries real-time Journey Planner

    If you are travelling from Saturday 6 June onwards, please check back nearer to the time of travel.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Greater Anglia are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
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    Revised timetable for CrossCountry

    Train companies affected

    CrossCountry

    Routes affected

    All routes 

    Description

    CrossCountry, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    CrossCountry are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

    CrossCountry will NOT call at Manea, Whittlesea, Audley End, Stansted Airport, Doncaster, Weston-super-Mare, Bath Spa, Dawlish, Teignmouth, Torquay, Paignton, Guildford, stations west of Plymouth, or beyond Edinburgh to Glasgow, Dundee or Aberdeen.

    A train service will be operating at hourly intervals on the following routes:

    Manchester Piccadilly - Reading (some trains will extend to Bournemouth)

    Bristol Temple Meads - Newcastle (some trains will extend to Plymouth and Edinburgh)

    Birmingham New Street - Leicester (some trains will extend to Cambridge)

    Nottingham - Birmingham New Street (some trains will extend to Cardiff Central)

    There will be some additional services in the morning and evening peak periods, and additional calls will be made at Birmingham's University station. Please check your journey before you travel.

    The revised timetable and additional details can be found here.

    More information can also be found on the National Rail Coronavirus page.

    Check before you travel:
    You are advised to check your journey up to and including Friday 5 June using the National Rail Enquiries real-time Journey Planner

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and CrossCountry are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
    If you would like to follow this incident on Twitter, please use #COVID19UK

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    Revised timetable for Chiltern Railways

    Train companies affected

    Chiltern Railways

    Routes affected

    All routes

    Description

    Chiltern Railways, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    Chiltern Railways are operating an amended timetable. You can check your journey using the online Journey Planner. More advice from Chiltern Railways can be found here.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    Check before you travel:
    You can check your journey up to and including Sunday 31 May using the National Rail Enquiries real-time Journey Planner

    If you are travelling from Monday 1 June onwards, please check back nearer the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Chiltern Railways are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
    If you would like to follow this incident on Twitter, please use #COVID19UK

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    East Midlands Railway - Timetable information and social distancing advice

    Train companies affected

    East Midlands Railway

    Routes affected

    All routes

    Description

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    East Midlands Railway are operating a reduced timetable to ensure that vital train services are available for key workers, or those who cannot work from home and have no alternative way of travelling.

    Passengers should book online where possible and travel at quieter times.

    The revised timetable and more details can be found here.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    What advice and information is available on crowding and social distancing?

    Social distancing measures will effectively cut the number of customers allowed on East Midlands Railway trains by up to 90 per cent - so it's even more important that people make only essential journeys.

    Please continue to check here for details of station and on-train issues regarding crowding and social distancing:

    Leicester station: There is a one-way system in place at Leicester station. Please use the front of the station to enter and the northern footbridge leading to the car park to exit.

    Peterborough station: Between 06:00 and 20:00, there is a one-way system in place at Peterborough station. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure.

    Check before you travel:
    You can check your journey up to and including Sunday 31 May using the National Rail Enquiries real-time Journey Planner

    If you are travelling from Monday 1 June onwards, please check back nearer the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and East Midlands Railway are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
    If you would like to follow this incident on Twitter, please use #COVID19UK

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    Revised timetable for Great Western Railway

    Train companies affected

    Great Western Railway

    Routes affected

    All routes

    Description

    Great Western Railway, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.  

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most. Please do not travel for leisure or as part of your daily exercise and avoid taking bikes onto trains wherever possible.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    Great Western Railway are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

    The Sleeper service between London Paddington and Penzance is not operating.

    Revised timetables for routes on the Great Western Railway network can be found here.

    Additional information and frequently asked questions can be found here.

    Customers may use CrossCountry services via any reasonable route until further notice.

    If your train is cancelled and you are at a staffed station, please speak to the station staff.

    If you are at an unstaffed station and the next train service is more than 60 minutes later please use the Customer Help Point or call National Rail Enquiries on 03457 484 950.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    Check before you travel:
    You can check your journey up to and including Friday 5 June using the National Rail Enquiries real-time Journey Planner. Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.

    If you are travelling from Saturday 6 June onwards, please check back nearer the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Great Western Railway are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
    If you would like to follow this incident on Twitter, please use #COVID19UK

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    Revised timetable for Heathrow Express

    Train companies affected

    Heathrow Express

    Routes affected

    Between London Paddington and Heathrow Airport

    Description

    Heathrow Express, along with the rest of the rail industry, is working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    Heathrow Express are running a reduced, half hourly service to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

    Heathrow Express services will depart every 30 minutes:

    • London Paddington to Heathrow Terminal 5: 25 and 55 minutes past the hour
    • Heathrow Terminal 5 to London Paddington: 12 and 42 minutes past the hour
    • Heathrow Terminals 2 & 3 to London Paddington: 17 and 47 minutes past the hour

        

    Additional details can be found here.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    Check before you travel:
    You can check your journey up to and including Sunday 31 May using the National Rail Enquiries real-time Journey Planner

    If you are travelling from Monday 1 June onwards, please check back closer to the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Heathrow Express are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
    If you would like to follow this incident on Twitter, please use #COVID19UK

    Feedback:
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    Revised timetable for Transport for Wales

    Train companies affected

    Transport for Wales

    Routes affected

    All routes 

    Description

    Transport for Wales, along with the rest of the rail industry, is working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    A significantly reduced service is operating on all routes. The revised timetable and additional information can be found here.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    Check before you travel:
    You can check your journey up to and including Sunday 31 May using the National Rail Enquiries real-time Journey Planner

    If you are travelling from Monday 1st June onwards, please check back nearer the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Transport for Wales are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
    If you would like to follow this incident on Twitter, please use #COVID19UK

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    West Midlands Railway - Revised timetable and social distancing advice

    Train companies affected

    London Underground, West Midlands Railway

    Routes affected

    All West Midlands Railway routes 

    Description

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    A reduced service is operating, however more train services have now been reintroduced into the timetable. In addition, train services between Hereford and Worcester are running again, replacing the bus service that has been in place over the last few weeks.

    The revised timetable and more details can be found here.

    More information, including a Q&A and refund details can be found on our Coronavirus page.

    What advice and information is available on crowding and social distancing?

    Travel at quieter times. If you can change your routine, please travel between 10:00 and 15:00 or after 18:00 on weekdays. Chances are there'll be more space on board and your ticket will be cheaper too, making it more comfortable for you and for those people that need to travel at busiest times.

    No first class at the moment. To maximise space on trains West Midlands Railway have removed first class temporarily. This will aid social distancing, as you can now sit anywhere on the train.

    Check before you travel:
    You are advised to check your journey up to and including Friday 29 May using the National Rail Enquiries real-time Journey Planner

    If you are travelling from Saturday 30 May onwards, please check back nearer the time.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and West Midlands Railway are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Twitter:
    If you would like to follow this incident on Twitter, please use #COVID19UK

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    Revised timetable for Caledonian Sleeper

    Train companies affected

    Caledonian Sleeper

    Routes affected

    All routes between London Euston and Scotland

    Description

    Caledonian Sleeper, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

    The government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

    If it is essential that you travel by National Rail please try to travel off-peak, keep a 2-metre distance from others, use a face covering, and carry hand sanitiser or wash your hands.

    How is this affecting the train service?

    The following services have been cancelled up to and including Friday 26 June 2020:

    • Fort William to London Euston
    • Aberdeen to London Euston
    • London Euston to Fort William
    • London Euston to Aberdeen

     

    All guests who booked directly with Caledonian Sleeper will be contacted and receive an automatic refund to the card that was used to make the reservation. If you have not received a refund by 15 June 2020, please contact Caledonian Sleeper page and select Change or Refund a Ticket.

    Guests who made their reservation with a 3rd party should contact their ticket seller to apply for a refund.

    The following services are operating - these are for essential travel only:

    • Inverness to London Euston
    • Glasgow Central to London Euston
    • London Euston to Inverness
    • London Euston to Glasgow Central

     

    Travelling from Edinburgh to London Euston up to and including 26 June 2020?

    Please access the station via the Market Street entrance, which will remain open until 00:45. Boarding begins at 01:00.

    If booking the Edinburgh Service, the departure time is after midnight. If you require to book on this service, the date of departure is the date that you are boarding the train. For example, if you require to arrive in London on Monday at 07:49, please select Monday as the date of travel.

    More information, including full details of the services that have been amended can be found here.

    For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

    The health and well-being of everyone who uses the railway and our staff is always our priority. We know passengers may have concerns, and Caledonian Sleeper are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

    Check before you travel:

    You can check your journey using the National Rail Enquiries Journey Planner.

    Twitter:
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    Southeastern station updates - Friday 29 May

    Train companies affected

    Southeastern

    Routes affected

    All Southeastern routes

    Description

    Southeastern station updates - Friday 29 May

    We are still running a reduced service, so capacity on our trains and at our stations is limited - help us to maintain this for those who really need it.

    We ask that you maintain social distance wherever possible; Be aware of others, wear a face covering and be considerate to those who are less able.

    If you need to travel, we're doing all we can to get you to where you're going safely. We are cleaning stations throughout the day, every day. You may wish to carry hand sanitiser and pay contactless (ideally using The Key) where possible.

    Please respect our staff's instructions and the markings and signage we have installed at our stations. From time-to-time, we may need to restrict access to some of our stations, when we do so, we will update this message.

    Check before you travel:

    For service details, check our Live Information pages. For details of the current revised timetable, please check here.

     

    Buses replace trains between Caerphilly and Ystrad Mynach until the end of service tomorrow Saturday 30 May

    Train companies affected

    Transport for Wales

    Routes affected

    Between Barry Island / Penarth / Cardiff Central and Rhymney

    Description

    Yesterday, a road vehicle collided with a bridge between Llanbradach and Ystrad Mynach, causing significant damage to the structure.

    As a result, trains are unable to run between Caerphilly and Ystrad Mynach. Buses will operate between these stations.

    Disruption is expected to continue until the end of service tomorrow, Saturday 30 May.

    Check before you travel:
    You can check your journey using the National Rail Enquiries real-time Journey Planner

    For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page

    You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages

    Twitter:
    If you would like to follow this incident on Twitter, please use #Llanbradach

    Compensation:
    You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

    Feedback:
    We want to make information better - tell us how! Fill out this online Disruption Survey.

    Check route on map

    Disruption to / from London Liverpool Street expected until 16:00

    Train companies affected

    Greater Anglia, London Overground, Stansted Express

    Routes affected

    All routes to / from London Liverpool Street

    Description

    Lines have reopened following a line-side fire in the London Liverpool Street area. Train services running to / from this station may still be cancelled, delayed or revised.

    Disruption is expected until 16:00.

    Alternative travel advice:
    Greater Anglia tickets will be accepted on Arriva Buses on route 310 route between Broxboune and Hertford East.

    Check before you travel:
    You can check your journey using the National Rail Enquiries real-time Journey Planner

    Twitter:
    If you would like to follow this incident on Twitter, please use #LondonLiverpoolStreet

    Compensation:
    You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

    Feedback:
    We want to make information better - tell us how! Fill out this online Disruption Survey.

    Check route on map

    Disruption at Selby expected until 16:30

    Train companies affected

    Northern, TransPennine Express

    Routes affected

    Northern between Hull and Leeds / York

    TransPennine Express between Hull and Manchester Piccadilly

    Description

    All lines have now reopened following a fault with a swing bridge over a river at Selby earlier today. However, trains may still be cancelled, delayed by up to 50 minutes or revised as normal service resumes.

    We anticipate that normal service will resume by 16:30.

    Check before you travel:
    You can check your journey using the National Rail Enquiries real-time Journey Planner

    Twitter:
    If you would like to follow this incident on Twitter, please use #Selby

    Compensation:
    You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

    Feedback:
    We want to make information better - tell us how! Fill out this online Disruption Survey.

    Check route on map

    Disruption between Bath Spa and Bristol Temple Meads expected until 16:30

    Train companies affected

    Great Western Railway

    Routes affected

    Between Portsmouth Harbour and Cardiff Central, and also between London Paddington and Bristol Temple Meads,

    Description

    Emergency services are dealing with an incident between Bath Spa and Bristol Temple Meads. As a result, all lines are currently blocked between these stations, and the following alterations will apply:

    • Trains between London Paddington and Bristol Temple Meads may be diverted via an alternative route between Reading and Bristol Temple Meads. As such, these services will not call at stations between Reading and Bristol Temple Meads via Swindon / Bristol Parkway
    • Trains between Portsmouth Harbour and Cardiff Central may be cancelled, delayed or revised.

     

    We anticipate that disruption will continue until 16:30.

    Alternative travel advice:

    Great Western Railway have arranged ticket acceptance with First Buses on the following routes:

    • First Bus route 1: Bath (Bus Station Bay 13) - Oldfield Park (Moorland Road)
    • First Bus routes 19 / 19A: Patchway (Little Stoke Lane) - Bristol Parkway (Station) - Filton (Filton Road) - Bath (Bus Station)
    • First Bus route 37: Bristol (Bus Station Bay 19) - Lawrence Hill (Station) - Keynsham - Bath (Bus Station)
    • First Bus route 178: Bristol (Temple Gate) - Keynsham (Post Office)
    • First Bus route D1: Bath (Bus Station) - Bradford on Avon - Trowbridge - Westbury - Warminster - Salisbury
    • First Bus route D2: Bath (Bus Station) - Frome (Market Place)
    • First Bus route D3: Bath (Bus Station Bay 14) - Melksham
    • First Bus routes 39 / X39: Bath, Bus Station - Keynsham (Church) - Bristol Temple Meads (Temple Gate)

     

    You can also use Stagecoach bus route 55: Swindon (Bus Station) - Chippenham (Station)

     

     

    Check before you travel:
    You can check your journey using the National Rail Enquiries real-time Journey Planner

    Twitter:
    If you would like to follow this incident on Twitter, please use #Keynsham

    Compensation:
    You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

    Feedback:
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    Check route on map

    Disruption at Cardiff Queen Street expected until 16:15

    Train companies affected

    Transport for Wales

    Routes affected

    Between Barry Island / Bridgend and Methyr Tydfil, between Cardiff Central and Caerphilly / Rhymney / Treherbert, between Radyr and Coryton, between Cardiff Bay and Cardiff Queen Street, and also between Penarth and Rhymney

    Description

    The points failure at Cardiff Queen Street has been fixed, allowing all lines at the station to reopen. However, whilst service recovers, trains may still be cancelled, delayed by up to 60 minutes or revised.

    Disruption is expected until 16:15.

    Check before you travel:
    You can check your journey using the National Rail Enquiries real-time Journey Planner

    Twitter:
    If you would like to follow this incident on Twitter, please use #CardiffQueenStreet

    Compensation:
    You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

    Feedback:
    We want to make information better - tell us how! Fill out this online Disruption Survey.

    Check route on map

    No trains between Liskeard and Looe until approximatley 17:00

    Train companies affected

    Great Western Railway

    Routes affected

    Between Liskeard and Looe

    Description

    The train which shuttles between Liskeard and Looe on the branch line has broken down, and as a result services are currently suspended.

    Disruption is expected until approximatley 17:00.

    Planned changes to train times

    There are currently no updates.

    Buses replace trains between Blaenau Ffestiniog and Llandudno Junction until at least Sunday 14 June

    Train companies affected

    Transport for Wales

    Routes affected

    Conwy Valley Line - between Blaenau Ffestiniog and Llandudno

    Description

    Storm Ciara, which bought 90mph winds, extreme rainfall and flooding across Wales on Sunday 9 February, has caused extensive damage on the Conwy Valley Line, north of Llanrwst.

    How is this affecting the train service?

    A reduced rail replacement bus service will operate between Llandudno Junction and Blaenau Ffestiniog until further notice. A bus timetable can be found here.

    We are currently expected the line to reopen for the start of service on Monday 15th June. This date is subject to change as work continues.

    Additional information:

    Network Rail engineers inspecting the line have identified several sites where the ballast supporting the track has been washed away by floodwater. The storm has also damaged fencing and level crossings at several locations. Several weeks of repair work are underway.

    Check before you travel:

    You can check your journey up to and including Friday 29 May using the National Rail Enquiries real-time Journey Planner

    If you are travelling from Saturday 30 May onwards, please check back nearer the time.

    Replacement Bus Travel Advice:

    For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

    You can find the location of your bus replacement by typing in your station here

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    Buses replace trains between Lewisham and Orpington on Saturday 30 May

    Train companies affected

    Southeastern

    Routes affected

    Southeastern between London Victoria / London Charing Cross / London Cannon Street / London Bridge and Hayes / Orpington / Tunbridge Wells / Dover Priory / Ramsgate, and also between Grove Park and Bromley North

    Description

    Engineering work is taking place between Lewisham and Orpington, closing all lines.

    Buses will replace trains between Lewisham and Orpington.

    No trains will run between Grove Park and Bromley North.

    Trains that usually run between London Charing Cross and Ramsgate / Dover Priory via Paddock Wood will be amended to run between London Charing Cross and Ashford International once per hour.

    Trains running to / from Hastings will be diverted to run on an alternative route between London Bridge and Orpington, and will be retimed, running once per hour. London Charing Cross to Tunbridge Wells stopping services will not run.

    Services that usually run between London Victoria and Orpington via Bromley South will be extended to run to / from Sevenoaks.

    Trains that usually run between London Cannon Street and Hayes will not run. Services that usually run between London Charing Cross and Hayes will be amended to additionally call at Lewisham.

    Ticket acceptance:

    Valid tickets can be used on:

    • London Underground services between Victoria, Charing Cross, Embankment, Waterloo, Southwark and London Bridge.
    • London Bus routes 126 / 261 and 314 between Bromley North and Grove Park.

    Check before you travel:

    You can plan your journey using the National Rail Enquiries Journey Planner

    Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

    You can plan your journey on London Underground / London Buses by using the Transport for London Journey Planner

    Replacement Bus Travel Advice:

    You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

    Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

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    Amended evening service between London St Pancras International and West Hampstead Thameslink on Saturday 30 May

    Train companies affected

    Thameslink

    Routes affected

    Thameslink between Rainham and West Hampstead Thameslink

    Description

    Engineering work is taking place between London St Pancras International and West Hampstead Thameslink, closing some lines late on Saturday evening.

    As a result, the 21:28 and 21:58 Rainham to West Hampstead Thameslink services will be diverted, extending journey times by up to 15 minutes. These services will additionally call at Kentish Town.

    Check before you travel:

    You can plan your journey using the National Rail Enquiries Journey Planner

    Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

    Buses replace trains between Clapham Junction and Barnes on Saturday 30 and Sunday 31 May

    Train companies affected

    South Western Railway

    Routes affected

    South Western Railway between London Waterloo and Kingston / Windsor & Eton Riverside / Woking / Weybridge / Reading and also London Waterloo to London Waterloo circular services

    Description

    Engineering work is taking place between Clapham Junction and Barnes, closing all lines.

    As a result, buses will replace trains between Clapham Junction and Barnes.

    Train services that usually run via Barnes will run to an amended timetable, with some trains running earlier or later than usual.

    Check before you travel:

    You can plan your journey using the National Rail Enquiries Journey Planner

    Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

    Replacement Bus Travel Advice:

    You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

    Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

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    Buses replace trains between Faversham and Margate / Ramsgate on Saturday 30 and Sunday 31 May

    Train companies affected

    Southeastern

    Routes affected

    Southeastern between London Victoria and Ramsgate, and also High Speed services to / from London St Pancras International via Margate / Ramsgate

    Description

    Engineering work is taking place between Herne Bay and Margate, closing all lines.

    Saturday and Sunday:

    Buses will replace trains between:

    • Faversham and Margate.
    • Herne Bay and Ramsgate.

    High Speed services via Gravesend will run between London St Pancras International and Faversham only.

    Saturday only:

    Services that usually run via the Sole Street line will run between London Victoria and Herne Bay only.

    Sunday only:

    Services that usually run via the Sole Street line will run between London Cannon Street and Herne Bay only.

    Check before you travel:

    You can plan your journey using the National Rail Enquiries Journey Planner

    Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

    Replacement Bus Travel Advice:

    You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

    Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

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    Buses replace trains between Lewisham and Dartford via Bexleyheath on Saturday 30 and Sunday 31 May

    Train companies affected

    Southeastern

    Routes affected

    Southeastern between London Victoria / London Charing Cross and Gravesend as well as London Cannon Street to London Cannon Street "rounder" services

    Description

    Engineering work is taking place between Lewisham and Dartford via Bexleyheath, closing all lines.

    On Saturday and Sunday, buses will replace trains between Lewisham and Dartford via Bexleyheath.

    Additionally:

    Saturday:

    Train services that usually run between London Victoria and Gravesend via Bexleyheath will be amended to run between London Victoria and Dartford only, and will run via Woolwich Arsenal. All other services that usually run via Bexleyheath will not run. Services between London Charing Cross and Dartford via Sidcup will additionally call at Lewisham.

    Services between London Cannon Street and London Cannon Street "rounder" services via Woolwich and Bexleyheath will not run.

    Sunday:

    Services between London Victoria and Dartford via Bexleyheath services will not run.

    Services between London Charing Cross and Gravesend via Sidcup will additionally call at Lewisham.

    Ticket acceptance:

    Valid tickets can be used on:

    • London Underground services between Victoria, Embankment (for Charing Cross), Charing Cross, Waterloo, Southwark, London Bridge and Cannon Street.
    • London Bus routes 484, P12 and 78 between Nunhead and Lewisham.

    Check before you travel:

    You can plan your journey using the National Rail Enquiries Journey Planner

    Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

    You can plan your journey on London Underground / London Buses by using the Transport for London Journey Planner

    Replacement Bus Travel Advice:

    You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

    Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

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    Buses replace trains between Darlington and Bishop Auckland on Saturday 30 and Sunday 31 May

    Train companies affected

    Northern

    Routes affected

    Northern between Darlington and Bishop Auckland

    Description

    Engineering work is taking place between Darlington and Bishop Auckland, closing all lines.

    As a result, buses will replace trains between Darlington and Bishop Auckland.

    Check before you travel:

    You can plan your journey using the National Rail Enquiries Journey Planner

    Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

    Replacement Bus Travel Advice:

    You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

    Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

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    Buses replace trains to and from Llandudno Junction from 23:30 on Saturday 30 and all day on Sunday 31 May

    Train companies affected

    Avanti West Coast, Transport for Wales

    Routes affected

    Avanti West Coast between London Euston and Holyhead

    Transport for Wales between Cardiff Central / Crewe and Holyhead and between Blaenau Ffestiniog and Llandudno / Llandudno Junction

    Description

    Track work is taking place between Llandudno Junction and Holyhead, closing all lines from 23:30 on Saturday and all day on Sunday.

    Avanti West Coast:

    On Sunday, services will not run between Crewe and Holyhead, Please use other operators between Crewe and Holyhead.

    Transport for Wales:

    From 23:30 on Saturday and all day on Sunday, buses will replace trains between Llandudno Junction and Holyhead.

    Check before you travel:

    You can plan your journey using the National Rail Enquiries Journey Planner

    Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

    Replacement Bus Travel Advice:

    You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

    Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

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    Amended late night / early morning trains between Peterborough / Doncaster and Leeds / York on Saturday 30 and Sunday 31 May

    Train companies affected

    LNER

    Routes affected

    LNER between London Kings Cross and Leeds / York

    Description

    Engineering work is taking place between Peterborough and Doncaster, and also between Doncaster and York, closing various lines on Saturday evening and Sunday morning.

    Saturday evening:

    The 21:00 London Kings Cross to Newcastle service will run earlier than usual, departing London at 20:06 and running via Lincoln.

    The 22:00 London Kings Cross to Leeds service will run earlier than usual, departing London at 21:00 and running via Lincoln. This train will then terminate at Doncaster. A replacement bus will run between Doncaster and Leeds.

    Sunday morning:

    The 07:54 Newcastle to London Kings Cross service will be amended to terminate at York.

    The first train between York and Doncaster will be the 08:25 Newcastle to London Kings Cross (departing York at 09:26.

    Check before you travel:

    You can plan your journey using the National Rail Enquiries Journey Planner

    Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

    Replacement Bus Travel Advice:

    You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

    Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

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    No trains between Carlisle and Glasgow Central / Edinburgh via Lockerbie from 11:30 Saturday 30 and all day Sunday 31 May

    Train companies affected

    Avanti West Coast, CrossCountry, TransPennine Express

    Routes affected

    Avanti West Coast between London Euston / Birmingham New Street and Glasgow Central / Edinburgh

    CrossCountry between Plymouth and Glasgow Central

    TransPennine Express between Liverpool Lime Street / Manchester Airport / Carlisle and Glasgow Central / Edinburgh

    Description

    Engineering work is taking place between Carlisle and Carstairs, closing all lines.

    Avanti West Coast

    From 11:30 on Saturday and all day on Sunday, there will be no train service between Carlisle and Scotland via Lockerbie.

    A very limited number of trains will run between Carlisle and Glasgow Central via Dumfries on Saturday only.

    On Saturday and Sunday, a reduced service will run between Preston / Lancaster and Carlisle.

    CrossCountry

    Sunday only, buses will replace trains between Motherwell and Glasgow Central. 

    TransPennine Express

    From 11:30 on Saturday and all day Sunday, trains to / from Scotland will start / terminate at Carlisle.

    There is no alternative replacement transport for part or fully cancelled TransPennine Express trains

    Customers wishing to travelling to / from Motherwell should travel via Glasgow Central using local ScotRail services.

    Check before you travel:

    You can plan your journey using the National Rail Enquiries Journey Planner

    Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

    Replacement Bus Travel Advice:

    You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

    Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

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    CANCELLED: Engineering work at Whitechapel on Saturday 30 and Sunday 31 May

    Train companies affected

    London Overground

    Routes affected

    London Overground between Highbury & Islington / Dalston Junction and Clapham Junction / New Cross / Crystal Palace / West Croydon

    Description

    Engineering work scheduled to take place Whitechapel has been cancelled, and will not take place.

    Trains will run to / from Whitechapel as usual.

    Check before you travel:

    The Journey Planner has been amended to reflect the cancellation of the engineering work. To find options for your journey, please use the National Rail Enquiries Journey Planner

    Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

    Buses replace trains between Crawley and Horsham on Saturday 30 and Sunday 31 May

    Train companies affected

    Southern, Thameslink

    Routes affected

    Southern between London Victoria and Horsham / Bognor Regis / Portsmouth Harbour

    Thameslink between London Bridge and Horsham

    Description

    Engineering work is taking place Crawley and Horsham, closing all lines.

    As a result, buses will replace trains between Crawley and Horsham. Some buses will be extended to run between Three Bridges and Horsham.

    Check before you travel:

    You can plan your journey using the National Rail Enquiries Journey Planner

    Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

    Replacement Bus Travel Advice:

    You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

    Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

    Check route on map

  • What train companies would you like to see?

    Travel updates

    There are currently no updates.

    Planned changes to train times

    There are currently no updates.

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