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Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.

Industrial action announced for Saturday 25 June -  more information.

Ferry and cruise connections

We run direct services to Southampton as well as other destinations across the country with nearby ferry connections

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If you're catching a ferry or cruise liner, we advise you to plan your journey to aim to get to the relevant terminal two hours before your latest check in time.

Please bear in mind that - in line with the National Rail Conditions of Travel - we have detailed advice on luggage which outlines what you can take on our trains. When you do travel, you'll find dedicated luggage storage areas on all CrossCountry trains - please use these and do not store your luggage on seats, in aisles or in areas dedicated for wheelchairs.

If you plan to travel with lots of luggage, you can take advantage of our 'carry my luggage' special offer.

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