Weather Updates

Last update 08:35

 

Following earlier flooding at Draycott, affecting our services between Derby and Nottingham in both directions, all lines are now open. Services from Nottingham towards Derby are subject to delays of up to 20 minutes as flood waters have yet to fully recede. 

 

There are no other weather related issues on our network at present. 

 

Compensation

Customers who travelled earlier today and are subsequently delayed by 30 minutes or more may be entitled to Delay Repay. Alternatively, customers who do not travel and do not use their tickets due to the disruption can apply for a full refund for their unused tickets from their point of purchase, without an administration charge.


If you have any questions about how your journey may be affected, you can also tweet us @CrossCountryUK or message us via Facebook Messenger, where we are available 24 hours a day.

 

 

 

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