Social Value
To CrossCountry, Social Value is doing the right thing. It is the positive change we effect on wider society, whether that be the communities we serve, the people who power our business, or the customers who take us on their journey. It is caring passionately about our impact on society and our planet. It is leveraging the vastness and diversity of our geographical rail network to meaningfully contribute to wellbeing of the Great British public in both the present and long term.
In our December 2024 social value report, we have outlined the social value impact of our operations on our employees, the environment, and the communities we serve.
The social value measured is captured for the 2024-25 Rail Year which encompasses 1st April 2024 - 31st March 2025.
Our train services connect people with family, employment, and provide access to culture. Therefore, social value is intrinsic to our operation, but it also informs the decisions we make as a business to ensure that we are as sustainable as possible both now and in the future.
Our Social Value report is available to download here.
