You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
But don't worry, you don't have to miss out - be the first to hear when tickets are available with our FREE ticket alert.
Going departing after
|Ticket office information||
In the booking hall.
|Ticket office opening hours||Monday to Friday: 06:00 to 21:30 Saturday: 06:00 to 21:30 Sunday: 07:00 to 21:30|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Station Forecourt, off Alencon Link
|Basingstoke station customer services||
Please contact our Customer Service Centre on 0345 6000 650
|Lost property||Monday to Friday: 07:30 to 19:00|
|Lost property contact details|
|Lounge opening hours|
|Waiting room information||
|Toilets information||The toilets are located on all the platforms. The National key toilets are located on Platform 1, Platforms 2/3 and Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: firstname.lastname@example.org.|
|Pay phone||Cards and coins|
|Post box information||
|Tourist information office|
|Bureau de change|
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day
|Helpline contact details||0800 5282100|
|Customer help points available|
|Customer help points information||
Customer Help points are located on every platform
|Staff help opening times||Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day|
|Accessible ticket machines|
|Accessible ticket machines information||
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Step-free category B2 station. This station has step-free access to all platforms via lifts from the main entrance. The rear entrance has level access to Platforms 4 and 5 (and to other platforms via lifts) but is only open Monday-Friday 0600 until 1000 and from 1500 until 2345 (closed at weekends) - outside these times a stepped subway must be used. The alternative step-free route from the rear to the main entrance via the street is approximately 380m and includes missing dropped kerbs and sections of route without a pavement.
Please be aware that this station has no tactile paving on the platform edge.
|Impaired mobility set down|
|Bunion Place and North Yard Multi-Storey|
Weekend Tickets available after 1200 Friday £9.40
Bunion Place and North Yard - Off Peak from 1300 Monday to Friday
18 Electric Vehicle Charging Points are available.
Weekend ticket available after 1200 Friday £10.50
Premium - Off Peak from 1100 Monday to Friday
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage type||Compound, Wheel Racks|
Car park and platform 4
|Taxi rank available|
|Taxi rank information||
Private Hire / Black Cabs outside Station Entrance