Due to a higher than normal level of correspondence, our response times may be longer than usual. We apologise for any inconvenience and appreciate your patience.
If you are looking for Delay Repay, please visit our dedicated tool here.
You can check journey information on our website here up to 24 hours before you are due to travel using our Service Updates tool.
If you are looking to cancel or amend your booking and you have booked your ticket directly through CrossCountry, you can do this in your account online, just login to your account, navigate to bookings and use the 'view/manage booking' button to make the changes you need to.
For quick responses to most queries you can contact us on Social Media via Facebook Messenger or X.
