We are currently unable to accept online group booking requests. If you require a group booking please call our team using the contact details here.
Create fond memories by travelling together on CrossCountry’s group train tickets.
Our group train tickets are designed for ten or more people in an effort to provide the best possible experience – and value – for those boarding together. If your group consists of up to eight people, a great cost-saving alternative would be a Family and Friends Railcard, or using individual Railcards for cheaper travel. It’s easy to find cheap train fares. Quite simply, the best way to ensure you pay the lowest price is to book in advance of your departure date, travel in off-peak hours, and purchase a railcard.
You can also keep an eye on ticket prices online or by using the CrossCountry app. Simply fill out the form below and we will do the rest of the heavy lifting.
Frequently Asked Questions
Can we travel separately on group train tickets?
It’s important that you don’t separate from your group at any point in your journey when using a group ticket as this will invalidate it.
Can I purchase group tickets on peak services?
Group train tickets are only available for purchase in off-peak times, giving you plenty of space to enjoy your journey together.
Yes, it is possible to purchase tickets, including e-Tickets, on somebody else's behalf. If you are using discounts, such as Railcards, please make sure that the passenger who will be using the ticket is eligible for the discount.
If you are booking online, make sure to confirm the name(s) of the passenger(s) travelling during the booking process. When there are multiple passengers travelling together, you can nominate a lead passenger whose name will appear on all tickets.
If you are not travelling, but the passenger will be collecting tickets from the station, they will need to bring a payment card and the booking reference.
When your booking has been confirmed, you will receive a confirmation email to the email address provided through the booking process.
Alternatively, you may check your tickets at any time by checking the Ticket Wallet in the CrossCountry app.
If you have booked more than one ticket, our system will always aim to group seats together. If your seats have not been grouped together, this could be due to limited availability, mismatched ticket types, or separate bookings.
To get seats together, you can contact our Customer Service team or try to find unreserved seats together on the day of travel.
You can reserve a seat at time of booking your ticket with CrossCountry, or through the My Account section of our website or app. Alternatively you can contact us.
