Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.
Industrial action announced for Saturday 13, Thursday 18 and Saturday 20 August - more information.
Due to strike action by the ASLEF union, there will be no CrossCountry services running on Saturday 13 August - more information
You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office information||In ticket hall|
|Ticket office opening hours||Monday to Friday: 05:30 to 20:30 Saturday: 06:00 to 20:30 Sunday: 07:45 to 20:30|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||Front of the station|
|Lounge opening hours|
|Waiting room information||Platforms 1 and 2|
|Refreshment facilities information||Coffee shops|
|Toilets information||The toilets are located on Platforms 1 and 2.|
|Pay phone||Cards and coins|
|Public Wi-Fi||Connect to "GWR Free Station WiFi"|
|Post box information||On platforms 1 and 2|
|Tourist information office|
|Cashpoint information||In ticket hall|
|Bureau de change|
|Shops information||Flower shop in subway, Coffee shops|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||08001 971 329 or 18001 0800 197 1329 (Textphone)|
|Customer help points available|
|Staff help||Meeting point: Ticket Office.|
|Staff help opening times||Monday to Friday: 05:00 to 01:10 Saturday: 05:30 to 01:10 Sunday: 07:00 to 01:10|
|Accessible ticket machines|
|Accessible ticket machines information||Accessible ticket machines are located at the station entrance by the ticket office.|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible taxis||Accessible taxis are available|
|Accessible public pay phones||Public telephones are accessible. An accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need help|
|National key toilets|
|Step free access coverage||Whole Station Step free Category A station - step free access available to both platforms via lifts from the main station entrance.|
|Impaired mobility set down|
|Disabled parking||Set- Down / Pick up Points are available at the station entrance and at the rear of the station. Assisted Travel Meeting Point - Gateline at the main entrance concourse. Please notify a member of staff.|
|Station Car Park|
|Operator||APCOA Parking (UK) Limited|
|Contact details||0345 165 203|
|Bus services available|
|Bus services information||Information to plan your onward journey is available in a printable format here|
|Cycle storage available|
At rear and side of station
|Taxi rank available|
|Taxi rank information||Taxi Rank: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.|
|Airport information||Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.|