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Beccles Train Station

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Beccles Train Station

Address

Beccles Station
Station Road
Beccles
Suffolk
NR34 9QJ
Get directions in Google Maps

Station overview

A ticket machine is available. Ticket machine
A phone box is available. Phone box
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Unavailable
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Please note that with immediate effect, Beccles will not be served by the main Rail Replacement bus when rail replacement is in operation. It will be served by a smaller shuttle bus service, which is the largest vehicle that can safely turn in the station car park, and this will operate between Halesworth, Beccles, Oulton Broad South, and Lowestoft. Customers travelling to/from Beccles who are travelling to/from stations between Halesworth and Ipswich will need to transfer from the shuttle bus service to the main Rail Replacement coach service at Halesworth. The smaller shuttle bus services pick up and drop off in the station car park at Beccles, just outside the station.

Information Systems
  • Departure screens
  • Announcements
Service Information
Beccles Station customer services

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station. Monday to Sunday:24 Hours a Day
Lost property contact details

URL: https://www.greateranglia.co.uk/lost-property

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

Beccles Station Cafe

Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday: 08:00 to 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

0800 028 28 78

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

Help points can be found at the following location(s):

  • Platform 1 (for trains towards Halesworth, Saxmundham, and Ipswich) - Between the entrance to this platform and the overbridge, fixed to the red post in front of the white railings
  • Platform 2 (for trains towards Lowestoft) - Between the entrance to this platform and the overbridge, fixed to the red post in the middle of the platform
Staff help Staff help is available.

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Staff help opening times

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Accessible ticket machines Accessible ticket machines are available.

Ticket machine is located in the car park, and is card only (not cash)

Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

Please note that although this station is classified step free, the ramped overbridge between the platforms is quite steep. As the station is not staffed, wheelchair users may wish to consider bringing a companion along to assist them either getting to or from Platform 1 (for trains arriving from Lowestoft, or towards Halesworth, Saxmundham, and Ipswich).

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator Greater Anglia
Spaces 10
Opening times
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details https://www.nationalrail.co.uk/
Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Storage type Lockers, Stands
Spaces 15
Sheltered Yes
Storage location

There is one cycle stand to the far left of the station car park, near the motorcycle parking area. Three more cycle stands are next to the wall of the old station building on Platform 2 (for trains towards Lowestoft), and one cycle locker is just around the corner of the same building.

A sheltered cycle parking area providing three cycle stands is on Platform 1 (for trains towards Halesworth, Saxmundham, and Ipswich), between the entrance to this platform and the overbridge.

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is not available.
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