Birmingham Moor Street Train Station
Address
Birmingham Moor Street station
Queensway
Birmingham
West Midlands
B4 7UL
Ticket office opening hours:
Monday - Friday - 05:40 to 00:10
Saturday - 05:55 to 23:55
Sunday - 08:40 to 00:10
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
- Atm Machine
- Shops
Station overview
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 07:00 to 20:00
-
Impaired Access Staff Help Hours
Monday - Friday - 04:55 to 01:00
Saturday - 05:45 to 01:00
Sunday - 07:45 to 00:10 -
Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
- Helpline YES Yes
-
Helpline Contact Details
03456 005 165
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Due to a change in road layout at the front of the station, there is no set-down or pick up points for passengers
-
Step Free Access
Step Free Access Category A. A = There is step free access to all platforms via lifts and ramps.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Passenger Assistance meeting points:
For platforms 2-4: in front of the booking office on the main concourse.
For Platform 1: as above or at the gateline if you are using the station side entrance from the road to the platform.
Staff are available at this station during train running hours
Turn up and go assistance is available from this station
Please note: Our staff will assist you to exit the station for your onward journey but unfortunately, we are unable to assist you to between Birmingham Moor Street and Birmingham New Street.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/BMO.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Between Platforms 2 and 3 at the south end of the station.
- Sheltered YES Yes
- Spaces 28
- Type Racks
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
-
Web Kiosk Hours
FRIDAY
06:00:00 - 21:30:00
MONDAY
06:00:00 - 21:00:00
SATURDAY
06:30:00 - 21:30:00
SUNDAY
08:30:00 - 21:00:00
THURSDAY
06:00:00 - 21:00:00
TUESDAY
06:00:00 - 21:00:00
WEDNESDAY
06:00:00 - 21:00:00 - Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Between Platforms 2 and 3
The toilets are open during the hours that trains are running.
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 03456 005 165
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03456 005 165
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 05:40 to 00:10
Saturday - 05:55 to 23:55
Sunday - 08:40 to 00:10
-
Ticket Office Hours
Monday - Friday - 05:40 to 00:10
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note Next to main ticket office.
-
Oyster Notes
Oyster cards are not valid for travel to or from this station.
-
Penalty Fares
Train Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares -
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: YesChiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
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Local Taxis
Birmingham Moor Street: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
TOA Phone 0121 427 8888 Radio Phone 0121 624 2222
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Other transportation
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Rail Replacement Services
This station is not usually served by rail replacement buses, due to difficult road access.Replacement buses stop at Birmingham Snow Hill station.
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Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
