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Storm Darragh - As we continue to monitor the impact to our services we ask you to check your journey before travelling - more information

With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

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Birmingham Snow Hill Train Station

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Birmingham Snow Hill Train Station

Address

Birmingham Snow Hill Station
Colmore Row
Birmingham
West Midlands
B3 2BJ
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday: 06:00 to 21:00 Friday: 06:00 to 23:00 Saturday: 07:00 to 23:00 Sunday: 08:00 to 20:00

None
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail replacement vehicles will operate from Bus Stop SH4 on Livery Street.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.
Information Systems
  • Departure screens
  • Announcements
Service Information
Birmingham Snow Hill Station customer services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Birmingham Snow Hill is accredited by the Secure Station Scheme**
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property Lost property is not available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

Coffee kiosk Food outlet (Seating unavailable)
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Showers Showers are not available.
Facility Information
Helpline information A helpline is available. Monday to Sunday:24 Hours a Day

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details

0800 0248998

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.
Staff help Staff help is available.

This station is fully staffed. Your assistance will be provided by station staff.
Staff help opening times Monday: 06:00 to 21:00 Friday: 06:00 to 23:00 Saturday: 07:00 to 23:00 Sunday: 08:00 to 20:00
Accessible ticket machines Accessible ticket machines are available.

A Ticket Vending Machine is available on the station concourse, by the Ticket Office.
Accessible ticket office counter An accessible ticket office counter is available.

None
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Partial Station

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office.
Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

At station front on Colmore Row.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Multi-storey Car Park
Operator Local Council
Spaces 863
Opening times
  • Monday: 06:00 to 23:30
  • Sunday: 09:00 to 21:00
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
Contact details https://www.nationalrail.co.uk/
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here
Cycle storage available Cycle storage is available.
Sheltered No
Transport Information
Taxi rank available

BBs 0121 693 3333 TOA 0121 427 8888
Airport available Airport information is not available.
Port available Port information is not available.
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