Birmingham Snow Hill Train Station
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Your journey
Going departing after
Birmingham Snow Hill Train Station
Address
Birmingham Snow Hill StationColmore Row
Birmingham
West Midlands
B3 2BJ Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Saturday: 07:00 to 23:00 Sunday: 08:00 to 20:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row. |
| Information Systems |
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| Service | Information |
|---|---|
| Birmingham Snow Hill station customer services |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Birmingham Snow Hill is accredited by the Secure Station Scheme** |
| Left luggage |
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| Lost property |
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| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Coffee kiosk Food outlet (Seating unavailable) |
| Toilets |
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| Toilets information | The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service. |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 0800 0248998 |
| Customer help points available |
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| Staff help |
This station is fully staffed. Your assistance will be provided by station staff. |
| Staff help opening times | Saturday: 07:00 to 23:00 Sunday: 08:00 to 20:00 |
| Accessible ticket machines |
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| Accessible ticket machines information | A Ticket Vending Machine is available on the station concourse, by the Ticket Office. |
| Accessible ticket office counter |
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| Accessible ticket office counter information | None |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are not available |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office. |
| Impaired mobility set down |
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| Disabled parking |
At station front on Colmore Row. |
| Wheelchairs |
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| Ticket gates |
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| Birmingham Snow Hill (Council Managed) | |
|---|---|
| Operator | Local Council |
| Spaces | 800 |
| Opening times |
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| Charges |
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| Contact details | |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
BBs 0121 693 3333 TOA 0121 427 8888 |
| Airport available |
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| Port available |
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