We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

Burton-On-Trent Train Station

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Burton-on-Trent Train Station

Address

Burton-on-Trent Station
Borough Road
Burton-on-Trent
Staffordshire
DE14 2DA
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office information

On the station concourse

Ticket office opening hours Monday to Friday: 06:10 to 19:30 Saturday: 06:10 to 19:30 Sunday: 10:00 to 18:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Outside the front of the station.

Information Systems Information systems are not available.
Service Information
Burton-on-Trent station customer services Customer services are not available here.
Left luggage Left luggage is not available.
Lost property Lost property is not available at the station.
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information Closed until further notice
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are available.
Toilets information The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details 08000 11 33 23

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are not available.
Customer help points information

none

Staff help Staff help is available.
Staff help opening times Monday to Friday: 05:45 to 23:55 Saturday: 05:45 to 23:55 Sunday: 08:10 to 12:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Taxi number displayed on Useful Information Poster.

Accessible public pay phones

None

National key toilets National key toilets are available.
Step free access coverage Whole Station Category B

This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient. 

This station has tactile paving at the edge of each platform.

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park. (Pay by RingGO available) www.myringgo.co.uk
Operator East Midlands Railway
Spaces 157
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: £3.00
  • Per hour: N/A
  • Daily: £4.50
  • Weekly: £14.00
  • Monthly: £45.00
  • Three monthly: £122.00
  • Six monthly: N/A
  • Annual: £450.00
Contact details
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 38
Sheltered Yes
CCTV Yes
Storage location on the platform under the bridge
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Station 01283 532000 New Street 01283 515544 57 01283 575757

Airport available Airport information is not available.
Port available Port information is available.

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