Clapham Junction Train Station
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Clapham Junction Train Station
AddressClapham Junction Station
St John's Hill
SW11 2QP Get directions in Google Maps
|Ticket office opening hours||Monday to Friday: 06:15 to 21:30 Saturday: 06:15 to 21:30 Sunday: 07:15 to 21:30|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|London Fare Zone||Zone 2|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Through services: Grant Road Bus Stop A
All arrivals (except via Wandsworth Town): St Johns Hill Bus Stop C
Arrivals via Wandsworth Town: Grant Road Bus Stop R
|Clapham Junction station customer services||
Please contact our Customer Service Centre on 0345 6000 650
|Lost property||Monday to Friday: 07:00 to 21:44|
|Lost property contact details||
Telephone: 0330 095 0168
|Lounge opening hours|
|Waiting room information||
Waiting rooms are on platforms 1, 9/10 and 13/14
All platforms are partially or fully covered with a canopy.South Western Railway's waiting room - platform 9/10: Monday to Saturday 06:00 to 23:00. Sunday 07:00 to 23:00. Southern's waiting room - platform 13/14: 7 days a week 05:00 to 23:00
|Toilets information||The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here."
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
|Helpline contact details||If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.|
|Customer help points available|
|Customer help points information||
Customer Help points are located on every platform
|Staff help opening times||Saturday: 24 Hours a Day Sunday: 24 Hours a Day|
|Accessible ticket machines|
|Accessible ticket machines information||
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
|Accessible ticket office counter|
|Accessible ticket office counter information||
In addition new accessible ticket office windows and facilities are available in new Brighton Yard entrance.
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
This is a Category B1 station.
Step free access available through Brighton Yard entrance to all platforms via lifts.
Step free access available through Grant Road entrance to platform 1 and 2 via lifts
The Assistance Meeting Point varies - please check with your operator.
|Impaired mobility set down|
New Brighton Yard entrance allows for set down/drop off directly from St John's Road. This new entrance gives step free access to the footbridge which has lifts to all platforms.
|Car parking available|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Storage type||Stands, Wheel Racks|
|Storage location||Brighton Yard side of the station.|
|Taxi rank available|