Clapham Junction Train Station
Clapham Junction Train Station
Address
Clapham Junction StationSt John's Hill
Clapham
Greater London
SW11 2QP Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:15 to 21:30 Saturday: 06:15 to 21:30 Sunday: 07:15 to 21:30 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
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| Get Oyster card here |
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| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 2 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Through services: Grant Road Bus Stop A All arrivals (except via Wandsworth Town): St Johns Hill Bus Stop C Arrivals via Wandsworth Town: Grant Road Bus Stop R |
| Information Systems |
|
| Service | Information |
|---|---|
| Clapham Junction Station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Friday: 07:00 to 21:44
Saturday to Sunday: 08:00 to 20:00
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0330 095 0168 |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Trolleys |
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| Refreshment facilities |
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| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
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| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
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| Cashpoint |
|
| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. " Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
| Helpline contact details |
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator. |
| Customer help points |
Customer Help points are located on every platform |
| Staff help |
|
| Staff help opening times | Monday: 04:30 to 01:30 Friday:24 Hours a Day |
| Accessible ticket machines |
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
In addition new accessible ticket office windows and facilities are available in new Brighton Yard entrance. |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station
This is a Category B1 station. Step free access available through Brighton Yard entrance to all platforms via lifts. Step free access available through Grant Road entrance to platform 1 and 2 via lifts The Assistance Meeting Point varies - please check with your operator. |
| Impaired mobility set down |
|
| Disabled parking |
New Brighton Yard entrance allows for set down/drop off directly from St John's Road. This new entrance gives step free access to the footbridge which has lifts to all platforms. |
| Wheelchairs |
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| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands, Racks |
| Spaces | 294 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Brighton Yard side of the station. |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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