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Durham Train Station

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Durham Train Station

Address

Durham Station
North Road
Durham
County Durham
DH1 4RB
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:00 to 18:00 Saturday: 07:00 to 17:00 Sunday: 09:00 to 16:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Pick Up / Drop Off in the station car park.

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
Durham Station customer services

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station. Monday to Friday: 09:00 to 16:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 01302 362175

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.

Coffee shop, WHSmiths and a bar available for refreshments

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

03457 225 225 or 18001 03457 225 225 (Text relay service)

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.
Staff help Staff help is available.

When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Staff help opening times Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday: 07:00 to 23:59
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.

Available during Travel Centre opening times

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Interchange between the platforms is via a subway. Lift access available to the subway from both platforms. Durham has two RNIB 'Maps for All' - one is located on the southbound side inside the portico as you approach the Travel Centre. The second is located on the northbound side to the left of the waiting room entrance doors beside the taxi rank.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator London North Eastern Railway
Spaces 423
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details https://www.nationalrail.co.uk/

Short Stay 30-60 mins - £2.50

Short Stay 61-120 mins - £4.50

Going away for a long weekend? Park from 10:00 on Friday until 14:00 on Monday for just £12.

Simply purchase your ticket at the car park on the day.

Short stay
Operator London North Eastern Railway
Contact details https://www.nationalrail.co.uk/
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 58
Sheltered Yes
CCTV True
Storage location

North end of Platforms 1 and 2

Transport Information
Taxi rank available

Durham is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. To book a taxi in advance call 0191 371 2727.

Airport available Airport information is available.

Durham Tees Valley Airport: Travel by train to Darlington station and then catch 'Arriva' bus route 12 from near the station direct to the airport. For times: www.arrivabus.co.uk

Newcastle Airport - Travel by train to Newcastle station, then catch metro direct to the airport. For times go to www.nexus.org.uk/metro

Port available Port information is not available.

The historic city of Durham was originally served by four stations. The present-day Durham train station opened in 1857 and was redeveloped in 1871 to meet the needs of the expanding 19th-century rail network.

Today, Durham is home to several UNESCO world heritage sites. These include the famous Durham Cathedral which is considered one of the best examples of Norman architecture in the country.

If you’re heading south from Scotland, Durham is easily accessible from Glasgow, Aberdeen, and Edinburgh. The Newcastle to Durham route is less than 15 minutes; making it perfect for a change of scenery if you don’t want to stray too far. From the south coast Durham can be reached in a relaxing five hours on the Southampton to Durham route.

Together with other famous city landmarks, and the natural beauty of the surrounding countryside, Durham could be perfect for your next city break.

Things to do in Durham

The present-day city of Durham can be traced back at least a thousand years when it was founded by monks from Lindisfarne. The area has been continually inhabited since around 2,000 BC, making the city of Durham full of history to discover.

Today the city is most well-known for the world-famous Durham Cathedral, but Durham also has an ancient Roman fort in Bicester, and medieval ruins and castles including Brancepeth Castle and Bowes Castle. The medieval bones of Saint Cuthbert and Saint Bede are also interred here. However Durham’s religious significance in England extends beyond the thousand-year-old Norman Cathedral.

Durham’s rich history and beautiful surroundings have made it a popular location for film and television production for over fifty years. Famous productions shot in Durham include Get Carter, Downton Abbey, Billy Elliot, Avengers: Endgame and Harry Potter. A short journey north will take you to the world-famous open air museum of Beamish (Newcastle is only 12 minutes away by train).

If you need to keep the kids entertained Durham has plenty to offer them too. Wharton Park, Diggerland and Adventure Valley are just some of the amazing family-friendly activities. If you really want to tire the kids out then visit Infinite Air for a fun high-energy afternoon.

If shopping is your reason to visit Durham then you’re in luck. Prince Bishops Place is your inner-city shopping destination; and slightly further out of town is the Dalton Park Outlets. If arts and crafts is more your style you might want to visit the No 42 Gallery in Market Place which showcases exhibits from local and emerging artists; along with a workshop area for craft skill sessions. Durham also has an eclectic mix of boutiques and independent shops throughout the city.

You won’t run out of things to do in Durham.

More entertainment options include comedy clubs, the theatre, and if you fancy a flutter there’s even horse racing along the banks of the River Wear.

Fancy something to eat when you finally stop? Durham is home to an abundance of highly rated restaurants; serving food from Mexico to India and everything in between. As well as traditional British options from pub food to contemporary restaurants.

In case you’re worried you won’t have time to see all that Durham has to offer, the city has a wide range of accommodation from countryside camping to hotels within walking distance of Durham train station.

Visiting Durham Cathedral

Visiting Durham Cathedral

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