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Planned industrial action at CrossCountry by the RMT Union on Saturday 13 April has now been suspended - more information

Ely Train Station

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Ely Train Station


Ely Station
Station Road
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Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
Toilets are available. Toilets
A post box is available. Post box
Facility Information
Ticket office information

Temporary Ticket Office is located in side car park whilst renovation works are taking place

Ticket office opening hours Monday to Friday: 06:00 to 20:00 Saturday: 06:00 to 20:00 Sunday: 08:30 to 18:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Replacement transport stop at station entrance

Information Systems
  • Departure screens
  • Announcements
Service Information
Ely station customer services

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:00
Lost property contact details


Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information

There is a waiting room on platform 1 and a waiting room on platforms 2 and 3

Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Toilets information Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is available.
Post box information

Post box is located on Platform 1

Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is not available.
Cashpoint information <p>Nearest ATM is at Tesco which is across the car park</p>
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information

Newsagent on platform 1.  Large Tesco supermarket next door to the main car park

Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 0800 028 28 78


Customer help points available Customer help points are available.
Customer help points information

On each platform

Staff help Staff help is available. Assistance at this station is provided by a staff member during train service hours. Booking is recommended.
Staff help opening times Saturday: 05:15 to 01:00 Sunday: 08:00 to 01:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Details of nearest taxis are shown on station information poster

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This station has step free access to all platforms via a ramped subway.

This station is a category A station according to ORR station classification system.

Assistance meeting point is the Ticket Office when open or the Supervisor's office on platform 1

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator National Car Parks Ltd
Spaces 143
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
  • Off peak: £6.50
  • Per hour: N/A
  • Daily: £7.50
  • Weekly: £30.00
  • Monthly: £113.00
  • Three monthly: £321.00
  • Six monthly: N/A
  • Annual: £1125.00
Contact details
Premium Bay
Operator National Car Parks Ltd
Spaces 9
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: £1600.00
Contact details 0345 050 7080
Bus services available Bus services are not available.
Cycle storage available Cycle storage is available.
Storage type Compound, Stands
Spaces 330
Sheltered Yes
Storage location

In station car park

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is available.

Ely train station has been serving the community of Cambridgeshire for over 150 years with routes running North, South, West, and around the local area. The station connects key East Anglian cities and towns like King’s Lynn, Peterborough, and Norwich all to Ely.

The station was originally opened in 1845 and was built on marshy swampland. The station itself was designed by Francis Thompson, though Sancton Wood was the chief architect and is often given credit for designing the station building. When Ely train station opened, it featured two extravagantly designed Italianate towers – one on the North end and another above the booking office – as well as cubed pavilions and an arcade.

In the late 1920s and 1930s, the station was rebuilt by LNER in a similar style, which is likely when the decorative towers were removed. Although the rest of the structures remained through this remodel, more significant changes were made in the 1990s as the station was overhauled once more. The changes in the 1990s occurred at the same time as the broad-scale electrification of train lines by British Rail, so represented the coming of a new era in train travel around the UK.

Ely train station operates services by EMR, Thameslink, Greater Anglia, Great Northern, and CrossCountry, running around East Anglia and the rest of the UK. Popular CrossCountry routes include Birmingham to Ely, Leicester to Ely, Hinckley to Ely, and Cambridge to Ely.

Things to do in Ely

Ely is a city in the heart of Cambridgeshire, in East Anglia, and it is packed with culture and heritage – not to mention shops, cafes, and restaurants. Whether you’re planning a quiet weekend away or finding ways to fill school holidays with kids, there’s plenty to keep you entertained!

Ely is famous for being the home of Oliver Cromwell from 1636-46 before he was Lord Protector of the country. On your trip to Ely, you can visit Oliver Cromwell’s House – a heritage site marking the impact of the republican rule over England in the 17th century and exploring the man at the helm of it all. With exhibitions on the civil war, as well as interactive learning and games to explore this fascinating history, there is a lot to learn about Oliver Cromwell and his time in power.

A visit to a British city is nothing without a grand place of worship, so Ely Cathedral is a must-see spot in the city. Ely Cathedral is an Anglican cathedral with origins dating back to 672, with the present building dating back to 1083. With exuberant decoration and casting a commanding presence over the city, the Cathedral is an important site to the community; for religious worship, communal history, and architectural beauty. Whilst visiting the cathedral, why not check out the Stained Glass Museum? With exhibitions tracking historical glass staining practices and exploring the religious and cultural significance of stained glass, it offers an interesting insight into art, culture, and religious heritage.

If you’re looking for a quiet day out with a bit of shopping, eating, and walking, there’s a no better option than a visit to Ely market. With market days every Thursday and Saturday, you’ll find crafts, antiques, homemade baked goods, beautiful flowers, unique clothes, special gifts, and much more. With around 150 stalls to explore, you’re sure to find something special to take home with you. Once you’re finished admiring all of the wonderful market offerings, why not stop into a café or restaurant for some lunch? The perfect way to kick back and enjoy your day off and weekends is a visit to Ely market followed by something delicious in a local eatery.

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