London Liverpool Street Train Station
London Liverpool Street Train Station
Address
London Liverpool Street StationBishopsgate
London
Greater London
EC2M 7PY Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours |
Monday: 03:10 to 01:00
Tuesday: 04:00 to 01:00
Friday: 03:40 to 01:00
Alongside Platform 10, next to the customer's lounge and Network Rail reception. |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| London Fare Zone | Zone 1 |
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
c2c Rail Replacement outside the Bishopsgate Entrance (on the A10):
Depending on operational requirements, buses may stop beside Platform 10 |
| Information Systems |
|
| Service | Information |
|---|---|
| London Liverpool Street Station customer services |
There is a customer services point at this station |
| Left luggage |
|
| Left luggage contact details |
Telephone: 020 3468 4552 |
| Lost property |
Monday to Friday: 09:00 to 17:30
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 0330 024 0215 |
| Facility | Information |
|---|---|
| Lounge |
There is no First Class Lounge at London Liverpool Street station |
| Lounge opening hours | Monday to Sunday: 07:00 to 20:00 |
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable) |
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
Wide range of shops |
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Sunday: 08:00 to 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Helpline contact details |
If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator. |
| Customer help points |
Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00. |
| Staff help |
Open during station opening hours. |
| Staff help opening times | Monday to Friday: 04:00 to 01:00 Saturday: 04:00 to 01:00 Sunday: 04:00 to 01:00 |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops. |
| Impaired mobility set down |
|
| Disabled parking |
Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel. |
| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access. More information about Transport for London buses can be found here |
| Cycle storage available |
|
| Storage type | Stands |
| Spaces | 233 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance |
| Hoxton Cars | Phone 020 7729 2929 |
| Dial-a-cab - Wheelchair friendly | Phone 020 7908 0207 |
Further information
Taxis are available outside the Station on Liverpool Street. From concourse level to Liverpool street is accessible via the lift on the main concourse.
| Transport | Information |
|---|---|
| Airport available |
Train services run direct to Stansted airport www.stanstedexpress.com |
| Port available |
Train services available to Harwich International |