Northampton Train Station
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Your journey
Going departing after
Northampton Train Station
Address
Northampton StationBlack Lion Hill
Northampton
Northamptonshire
NN1 1SP Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Wheelchairs
Toilets
| Facility | Information |
|---|---|
| Ticket office information | Ticket Vending Machines are located in the Booking Hall. |
| Ticket office opening hours | Monday to Friday: 06:00 to 21:00 Saturday: 06:00 to 21:00 Sunday: 06:45 to 20:00 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | In the event of engineering the bus/coach will collect from the layby/turning circle on the car park side of the station building. Please check the destination of your bus/coach before boarding. |
| Information Systems |
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| Service | Information |
|---|---|
| Northampton station customer services |
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Northampton station is accredited by the Secure Station Scheme**
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| Left luggage |
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| Lost property |
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| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Closed until further notice |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Starbucks |
| Toilets |
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| Toilets information | The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30. |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Shops information | WHSmith and Enterprise car rental |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 0800 0248 997 |
| Customer help points available |
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| Staff help |
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. |
| Staff help opening times | Monday to Sunday: 24 Hours a Day |
| Accessible ticket machines |
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| Accessible ticket office counter |
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| Accessible ticket office counter information | Booking clerk would go out side and serve the customer |
| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
Accessible taxis are available |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
| Impaired mobility set down |
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| Disabled parking |
4 x 20 minute parking bays outside front of station |
| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Operator | SABA UK |
| Spaces | 813 |
| Opening times |
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| Charges |
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| Contact details | 0330 1235 247 |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
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| Storage type | Stands |
| Spaces | 85 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Long stay car park and blue badge parking bays area. |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Taxis can be obtained outside the front of the station. |
| Airport available |
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| Port available |
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