Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.

Industrial action announced for Saturday 25 June -  more information.

Penzance Train Station

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Penzance Train Station

Address

Penzance Station
Wharf Road
Penzance
Cornwall
TR18 2LT
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform

Buying tickets and collecting them -

Facility Information
Ticket office information On platform 3
Ticket office opening hours Monday to Friday: 06:05 to 20:10 Saturday: 06:15 to 18:10 Sunday: 08:45 to 17:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.

General services information +

Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service The Bus Station adjacent to the station
Information Systems
  • Departure screens
  • Announcements

Passenger services +

Service Information
Penzance station customer services

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/

First class information +

Facility Information
Lounge

This lounge is available for passengers who have booked berths for the Night Riviera service. There are also showers available for customers who have booked berths on the Night Riviera train.

Lounge opening hours A first class lounge is not available.

Station facilities +

Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available. Connect to "GWR Free Station WiFi"
Post box A Post box is available.
Tourist information office A tourist information office is available.
Cashpoint A cashpoint is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are available.

Accessibility +

Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details 08001 971 329 or 18001 0800 197 1329 (Textphone)

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available.

Meeting point: Passenger assistance office on Platform 3 

Staff help opening times Monday to Friday: 04:50 to 01:45 Saturday: 05:00 to 01:45 Sunday: 07:00 to 10:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station Step Free Category A station - This station has step free access to the platforms.

Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.

Car parking +

Summer Prices
Spaces 90
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: £6.30
  • Weekly: £31.50
  • Monthly: £56.00
  • Three monthly: £155.00
  • Six monthly: N/A
  • Annual: £440.00
Contact details
Winter Prices
Spaces 90
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: £3.50
  • Weekly: £17.50
  • Monthly: £56.00
  • Three monthly: £155.00
  • Six monthly: N/A
  • Annual: £440.00
Contact details

Bus connections +

Bus services available Bus services are available.
Bus services information Information to plan your onward journey is available in a printable format here

Cycle storage +

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 15
Sheltered No
CCTV Yes

Other transport links +

Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is not available.
Port available Port information is available.

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