Stonehaven Train Station

• Accessibility

  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 07:10 to 18:55
    Saturday - 08:00 to 15:04
    Sunday
  • Helpline No
  • Helpline Contact Details

    Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    This is a Category B2 station. Ramps to both platforms and connecting by subway with stairs between platforms.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station

• Baggage Services

  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information

  • Bus Service: Availability YES Yes
  • Bus Service: Note for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

• Cycle Storage

  • Availability YES Yes
  • Closed Circuit TV No
  • Sheltered YES Yes
  • Spaces 14
  • Type
    Lockers
    Stands

• Dining and Shopping

  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi

  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Telephone: Usage Type Cards And Coins

• Parking

  • Car Parking Details
    Name: Station Car Park
    Spaces: 47
    Free: true
    Number Accessible Spaces: 4
    Accessible Spaces Note:

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: Yes
    Open:
    Monday - Sunday - Open 24 hours
    Url: https://www.nationalrail.co.uk/

• Restrooms

  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note

    The toilets are locaed in the Booking Hall. The toilet facilities are only available during Ticket Office opening hours.

• Station Information

  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 03301 092 833
    
    Operator Name: a href="https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage" Scot Rail Lost Property Information/a
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note title=Email ScotRail Customer Relations mailto:[email protected]@scotrail.co.uk
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 03301 092 833
  • Staffing Level YES Yes

• Subway/transit

  • Metro: Availability No

• Ticketing Hours

  • Ticket Office Hours Monday - Friday - 07:00 to 18:00
    Saturday - 08:00 to 15:00
    Sunday

• Ticketing Services & Information

  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Penalty Fares SR
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Taxi Information

  • Availability YES Yes
  • Note visit www.traintaxi.co.uk for details of taxis available for hire

• Local Taxis

  Stonehaven: Rail Station has neither a taxi rank nor a cab office. Advance booking is essential. Consider using the following local operators:

  E and H	Phone 01569 763626
  A and I	Phone 01569 764333
  Carron	Phone 01569 785630

• Other transportation

  • Rail Replacement Services

    Please click on the link below for the exact bus pick up location:-

    Buses pick up/drop off from the station car park, Station Road.