Address
Whitstable station
Old Bridge Road
Whitstable
Kent
CT5 1RB
Ticket office opening hours:
Monday - Friday - 06:00 to 19:30
Saturday - 06:00 to 19:30
Sunday - 09:10 to 16:00
| Time | Destination | Status | Platform |
|---|
Station facilities
- Seated Area
- Station Buffet
- Toilets
- Telephones
Station overview
-
Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate
- Impaired Accessible Ticket Machines YES Yes
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday - 06:00 to 12:00
Saturday - 06:00 to 12:00
Sunday - 09:10 to 16:00 -
Accessible Taxis
Accessible taxis are available to book
-
Accesible Ticket Machine
Station forecourt
-
Booking Office Counter
There are standing height and wheelchair height ticket counters available.
- Customer Help Point On platform
- Helpline
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
-
National Key Toilets
Platform 1- Available during staffing hours. This toilet is stoma friendly.
- Nearest Stations with Facilities FAV
-
Step Free Access
This is a category B2 station. Step free access to platform 1 for services towards London via the station forecourt off Old Bridge Road. Step free access to Platform 2 for services towards Margate via the entrance off Railway Avenue. No step free interchange between platforms. Stepped access between platforms via Station Footbridge.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/WHI.pdf)
-
Cycle Storage
- Availability
- Closed Circuit TV
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Whitstable station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Email: [email protected]
Phone number: 0330 333 9232
Operator Name: A P C O A Parking
Name: Station Car Park
Spaces: 43
Charges:
Off-peak: £4.40
Daily: £4.80
Weekly: £20.70
Monthly: £76.70
ThreeMonthly: £230.30
SixMonthly: £460.00
Annual: £786.00
Saturday: £4.20
Sunday: £4.80
Note:Daily Rate (Tuesday, Wednesday and Thursday) - £5.30
Off peak evening rate (after 18:00) - £3.50
Number Accessible Spaces: 3
Accessible Spaces Note:Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Friday - Open 24 hours
Saturday - Open 24 hours
Sunday - Open 24 hours
Url: https://www.nationalrail.co.uk/
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
Platform 1 - Available during staffing hours
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:00 to 19:30
Saturday - 06:00 to 19:30
Sunday - 09:10 to 16:00
-
Ticket Office Hours
Monday - Friday - 06:00 to 19:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
- Penalty Fares SE
-
Taxi Information
- Availability YES Yes
- Note office outside of downside
-
Local Taxis
Whitstable: Rail Station is served by a taxi rank or a cab office. Check availability before travelling, and pre-book if necessary. Consider using the following local operators:
Abacus Phone 01227 277745 Whitstable Phone 01227 261161 Cab It Phone 01227 369526
-
Other transportation
-
Rail Replacement Services
Rail replacement buses depart from outside the station by the exit from platform 1 (what 3 words: exploring.trucks.siesta).
-
Rail Replacement Services
Direct CrossCountry Routes
Get live information on direct CrossCountry routes.
