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York Train Station

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York Train Station


York Station
Station Road
North Yorkshire
YO24 1AB
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
Facility Information
Ticket office opening hours Monday to Friday: 06:00 to 20:00 Saturday: 06:00 to 20:00 Sunday: 08:00 to 18:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Pick Up / Drop Off at Bus Stand E outside the Principal Hotel

Information Systems
  • Departure screens
  • Arrival screens
  • Announcements
Service Information
York Station customer services

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Left luggage Left luggage is not available.
Left luggage contact details


Lost property Lost property is available at the station. Monday to Friday: 09:00 to 16:00
Lost property contact details


Telephone: 03457 225333

Facility Information
Lounge A first class lounge is available.

Opening hours

Monday - Saturday 06:00 - 20:00 Sunday 08:00 - 19:00

Location: On Platform 3.

Tickets Accepted in LNER First Class Lounge:

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the LNER route
  • Any LNER First Class packages
  • First Advance (routed LNER & connections)
  • LNER First Class Reader Offer (routed LNER & connections)
  • LNER First Class Flat Fare (routed LNER & connections)
  • LNER Rewards First Class Leisure Single (routed LNER & connections)
  • LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
  • Inclusive Tour Tickets (eg. Superbreak)
  • Weekend First


Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges

Facilities: Toilets, TV, charging points for mobile phones, screens with updated train information. Wi-Fi: Yes Showers: No

Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water, and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.

Lounge opening hours Monday: 06:00 to 20:00 Sunday: 08:00 to 19:00
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.

Various coffee shops , food outlets, supermarkets and shops available for refreshments and shopping

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around York station

Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

03457 225 225 or 18001 03457 225 225 (Text relay service)


Customer help points Customer help points are available.

Located at the front of the Station

Staff help Staff help is available.

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Staff help opening times Monday to Sunday:24 Hours a Day Monday to Friday:24 Hours a Day Saturday:24 Hours a Day Sunday:24 Hours a Day
Accessible ticket machines Accessible ticket machines are available.

Accessible machines are available on the main concourse

Accessible ticket office counter An accessible ticket office counter is available.

Available during Travel Centre opening times

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system

Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator London North Eastern Railway
Spaces 604
Opening times
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details
Station Short Stay Car Park
Operator London North Eastern Railway
Spaces 30
Contact details
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Compounds, Stands, Racks
Spaces 626
Sheltered Yes
Storage location

Within station, within car park, and next to the ticket office

Transport Information
Taxi rank available

York is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:

Station Taxis 01904 623 332

Airport available Airport information is not available.
Port available Port information is not available.

When York Station first opened in 1877, it was the largest train station in the world. While its 11 platforms can’t boast that accolade today, it’s still a vital junction that connects a huge portion of the UK. Sitting between London and Edinburgh, this historic city is an idealistic gateway between England’s capital and central Scotland. Its history and iconic glass roof make it one of the most stunning train stations in the UK.

CrossCountry services routes in and out of York from many of the UK’s biggest towns and cities, including York to EdinburghDoncaster to YorkBirmingham to YorkGlasgow to York, and Durham to York.

Things to do in York

A bundle of British culture and heritage, York is one of the UK’s oldest cities. Its cobbled streets and cute, narrow pathways tell the tale of the city’s rich history, while stunning architecture and bustling markets mean you’re never short of something to see and do. A train to York will give you access to quiet antique shops, traditional pubs, and fascinating museums – much of which can be explored in a day. This history seamlessly intertwines with hipster cafes and university bars, making it one of the most attractive cities in the UK.

From history to horse racing, culture has played a huge role in York’s success as a city. York Dungeons, the York Museum, and the York Art Gallery are all key sights to see if you’re interest in the city’s diverse history. If it’s a show you’re after, you won’t find many better than at The York Theatre Royal and The Grand Opera House. Alternatively, if it’s a night out you’re after, a quality university means there are plenty of bars and clubs scattered along York’s cobbled streets.

York’s shopping scene caters for all needs. Your favourite high street brands can be found dotted around the city, or you can head to York Designer Outlet for an indoor shopping experience. The city has an unrivalled collection of independent stores, tucked around every street corner. Discover second-hand charity shops, fashion boutiques, and hand-crafted jewellery shops wherever you walk. Retro shops can be found in abundance – whether you’re searching for clothes, books, or jewellery, you’re bound to find something in York.

If you’re a chocaholic, you’ve no doubt heard of York’s history with the cocoa bean. Home to Terry’s, the city has a proud history of chocolate making, which you can learn about in one of the many sweet and chocolate shops it’s home to. Cafes play a huge part in York’s food and drink scene, and there’s nothing better than relaxing at one of its traditional tearooms after a day of sightseeing. For an evening meal, you’ll find an array of multicultural cuisines on offer, from Nepali to Chinese.


How far is York train station from the city centre?

York train station is just a short ten-minute walk to the city centre. You’ll pass through the ancient city walls and cross the river Ouse along the way.

How far is York railway museum from York train station?

York museum is just a short six-minute walk from York train station.

Is York train station big?

When it was built, York Station was the biggest train station in the world. Today, it’s still a large station with 11 platforms and a large range of modern facilities.

Does York train station have lockers?

Unfortunately, York train station doesn’t have luggage storage facilities. However, there are places nearby where you can leave your luggage, such as Left Luggage York.

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