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Aberdeen Train Station

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Aberdeen Train Station

Address

Aberdeen Station
Guild Street
Union Square
Aberdeen
Aberdeen
AB11 6LX
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
 
Time
Destination
Platform

Buying tickets and collecting them -

Facility Information
Ticket office opening hours Monday to Friday: 06:15 to 21:30 Saturday: 06:15 to 19:00 Sunday: 08:45 to 21:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.

General services information +

Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Buses pick up/drop off on College Street

Information Systems
  • Departure screens
  • Announcements
  • Arrival screens

Passenger services +

Service Information
Aberdeen station customer services

customer.relations@scotrail.co.uk

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Sunday: 07:00 to 21:00
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 03301 092 833

First class information +

Facility Information
Lounge A first class lounge is available.

Located

Next to the booking office

Tickets accepted

Inter-Available First Class tickets valid for travel on ScotRail services that day

Facilities

Screens with updated train information, digital freeview television, papers, magazines

Refreshments

Complimentary refreshments and light snacks

Wi-Fi

Yes

Showers include an Accessible Shower

Yes

Lounge opening hours Monday to Friday: 06:15 to 21:30 Saturday: 06:15 to 19:00 Sunday: 08:45 to 21:30

Station facilities +

Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Cafe, WH Smith, Bar
Toilets Toilets are available.
Toilets information The toilets are located opposite the Taxi Rank and inside the First Class Lounge, available during ticket office opening hours
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information WHSmith newsagent. Station has two PhotoMe photo booths.
Showers Showers are available.

Accessibility +

Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available.

Meeting Point: At the Automatic Ticket Gates inside the station

Staff help opening times Saturday: 05:00 to 00:30 Sunday: 08:45 to 00:30
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic gates. Automatic Ticket Gates in operation Mon-Sat: 0600-2310; Sun: 0830-2310

Blue Badge parking bays: 10

Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Ticket gates information

 Ticket gates to all platforms

Car parking +

South College Street Car Park
Operator ScotRail
Spaces 188
Opening times
  • Monday to Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: £6.00
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details

Bus connections +

Bus services available Bus services are available.
Bus services information for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Cycle storage +

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 80
Sheltered Yes
CCTV Yes
Storage location additional cycle parking located outside Union Square Shopping Centre

Other transport links +

Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information visit www.traintaxi.co.uk for details of taxis available for hire
Airport available Airport information is available.
Airport information Aberdeen Airport is located near Dyce Station, from where a connecting bus service operates. A direct bus service also operates from Aberdeen city centre. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Port available Port information is available.
Port information Ferry service runs from Aberdeen Ferry Terminal to Kirkwall and Lerwick. For details of these, plus connecting buses to the Ferry Terminal, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

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