Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.

Industrial action announced for Saturday 25 June -  more information.

Cardiff Central Train Station

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Cardiff Central Train Station

Address

Cardiff Central Station
Central Square
Cardiff
Cardiff
CF10 1EP
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform

Buying tickets and collecting them -

Facility Information
Ticket office information

At the Penarth Road entrance and on the concourse.

Ticket office opening hours Monday to Friday: 05:40 to 21:30 Saturday: 05:40 to 21:30 Sunday: 07:30 to 21:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.

General services information +

Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

At the rear car park (Penarth Road entrance)

Information Systems
  • Departure screens
  • Announcements
  • Arrival screens

Passenger services +

Service Information
Cardiff Central station customer services Contact our Customer Relations team directly via the Transport for Wales Website.
Left luggage Left luggage is not available.
Lost property Lost property is available at the station.
Lost property contact details

URL: https://tfwrail.wales/lost-property

Telephone: 03333 211 202

First class information +

Facility Information
Lounge A first class lounge is available.

Located on Platform 1 

All First Class tickets accepted.

A comfortable modern lounge, with information screens, complimentary refreshments and a dedicated customer host ready to serve you. 

Wi-Fi is available.

Lounge opening hours Monday to Friday: 06:00 to 18:30 Saturday: Closed Sunday: Closed

Station facilities +

Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information On platforms 1/2, 3/4, 6/7 and 8. Closed until further notice.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information

Cold drinks vending machine.

Hot drinks vending machine.

Food vending machine.

Food outlet (Seating available).

Toilets Toilets are available.
Toilets information The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available.
Post box A Post box is available.
Post box information At the Penarth Road entrance and also in the main concourse.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Cashpoint information Located outside the main entrance.
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information News agent and convenience store
Showers Showers are not available.

Accessibility +

Facility Information
Helpline information A helpline is available.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Monday to Sunday: 08:00 to 20:00
Helpline contact details 03333 211202

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Staff help Staff help is available.

Monday to Friday 04:00 to 01:00

Saturday 04:00 to 00:30

Sunday 07:00 to 00:30

Staff help opening times Monday to Friday: 04:00 to 01:00 Saturday: 04:00 to 00:30 Sunday: 07:00 to 00:30
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Category A.

Step free access is available to Platforms 0 to 8. 

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Ticket gates information Accessible gate available at each set of ticket gates

Car parking +

Penarth Road
Operator National Car Parks Ltd
Spaces 248
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details 03450 507 080

Visit www.ncp.co.uk for parking prices.

Riverside
Operator National Car Parks Ltd
Spaces 110
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details 03450 507 080

Visit www.ncp.co.uk for parking prices.

Brewery Car park
Operator National Car Parks Ltd
Spaces 44
Opening times
  • Monday to Friday: 24 Hours a Day
  • Saturday: 24 Hours a Day
  • Sunday: 24 Hours a Day
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details 03450 507 080

Visit www.ncp.co.uk for parking prices.

Bus connections +

Bus services available Bus services are available.
Bus services information

There is currently no central bus station.  Bus services depart and arrive at stops around the city centre.  Click on the link to see a list of routes and timetables

Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Cycle storage +

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 90
Sheltered Yes
CCTV Yes
Storage location

East end of platforms 1 and 2, 3 and 4, 6 and 7 - also at the front and rear of the station.

Other transport links +

Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Taxi rank is on the right as you exit the main station entrance

Airport available Airport information is available.
Airport information

The T9 Airport Express coach service departs from the bus stop at the rear of the railway station.

 
The full timetable can be found http://www.trawscymru.info/t9/.  The journey time is 40 minutes.
Port available Port information is available.

Though the site was originally built in the mid-19th century, the modern Cardiff Central station we recognise today was built in the 1930s as part of a redesign by Great Western Railway – hence why the name is carved into the building itself. That renovation brought about the stone booking all with art deco light fittings – a throwback to the golden age of railway travel. The largest and busiest station on Wales, Cardiff Central offers services all around the UK.

Things to do in Cardiff

A port town in South Wales, Cardiff has it all. From spectacular scenery and architecture to great food and drink, it’s a dynamic metropolis with a huge amount of energy. It’s the capital of Wales and ‘Europe’s youngest capital city’, making it a hub of history and culture. Whether you visit by train on a day trip or for the whole weekend, you’ll find plenty to do here.

The great thing about Cardiff is that, due to its size, you can explore most of the attractions on foot. The National Museum and Cardiff Castle are both within walking distance of the train station – and both are free! The Wales Millennium Centre is often home to musicals and plays, while sports fans have to visit the iconic Principality Stadium, where the Welsh rugby team put on a play of their own.

Whatever your shopping preferences, you’ll fall in love with Cardiff. Whether you’re there for the big brands, independent shops, new clothes or vintage, the city has your back. St David’s Shopping centre is one of the UK’s largest shopping malls, and is home to all your high street favourites. Head to the Victorian arcades for independent boutiques, and discover something you won’t find anywhere else. There are also some great markets scattered around the city centre, so get your bargaining hat on.

Cardiff is a city that loves to entertain, which is why there are plenty of great places to eat and drink. You can discover fantastic street food places serving an array of cuisines and local favourites. You might also stumble upon a Michelin starred restaurant or two, with some of the UK’s best chefs finding their home in Cardiff. If you can only go to one place, though, make sure it’s Fabulous Welshcakes – not prizes if you guess what they serve, but they’re fabulous!

 

FAQs

How many train stations are there in Cardiff? +

There are 20 stations in Cardiff, making it one of the most densely populated railway systems in Wales.

Are there lifts at Cardiff Central station? +

There are lifts at Cardiff Central station, providing direct access in and out of the station. There are also plenty of escalators.

Is there left luggage at Cardiff Central station? +

Unfortunately, Newcastle train station doesn’t have left luggage. However, there are private companies which offer left luggage facilities.

How far is Cardiff Central station to the Principality Stadium? +

The Principality Stadium is just a four-minute walk away from Cardiff Central station.

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