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|Ticket office information||
Two machines on concourse and three machines inside travel centre.
|Ticket office opening hours||Monday to Friday: 05:45 to 20:00 Saturday: 06:00 to 19:00 Sunday: 08:00 to 18:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Pick Up / Drop Off outside the front of the station and park in the station overflow car park.
|Doncaster station customer services||
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
|Lost property||Monday to Friday: 09:00 to 16:00|
|Lost property contact details||
Telephone: 03457 225333
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
|Lounge opening hours||Monday to Friday: 06:00 to 20:45 Saturday: 06:00 to 20:45 Sunday: 08:00 to 20:45|
|Waiting room information||
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 3 opening hours - 05:00 - 22:30
Platform 4 North Waiting Room opening hours - 05:00 - 01:30
Platform 4 South Waiting Room opening hours - 05:00 - 22:30
|Refreshment facilities information||Various coffee shops and food outlets available for refreshments|
|Toilets information||The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8. Toilet opening hours are at all times that the station is open.|
|Pay phone||Cards and coins|
|Tourist information office|
|Cashpoint information||Located on concourse|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||03457 225 225 or 18001 03457 225 225 (Text relay service)|
|Customer help points available|
|Staff help||When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse (or ticket office outside the times of 08:15 - 18:00). Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.|
|Staff help opening times||Monday to Friday: 05:15 to 01:30 Saturday: 05:15 to 01:15 Sunday: 07:30 to 01:30|
|Accessible ticket machines|
|Accessible ticket machines information||
|Accessible ticket office counter|
|Ramp for train access|
Advance booking not required
|Accessible public pay phones||
Phones are low level but not text
|National key toilets|
|Step free access coverage||
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
|Impaired mobility set down|
|MSCP Frenchgate Shopping Centre|
|Operator||London North Eastern Railway|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
Within car park
|Taxi rank available|
|Taxi rank information||
Doncaster is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is Doncaster Station Taxis 01302 368 636
Bus services to Robin Hood (Doncaster Sheffield) Airport from Doncaster Interchange (adjacent to rail station):
Daily, regular 'Airport Shuttle' bus service 707, operated by Wilfreda Beehive.
Daily, frequent bus route 91, operated by 'First'. www.firstgroup.com/ukbus.
Daily, regular bus route X19, operated by Stagecoach. www.stagecoachbus.com/about/yorkshire
Doncaster train station was opened to freight transport at the height of the industrial revolution. Since its first journey in 1849, the station has undergone multiple redevelopments into what it is today. A 2005 renovation saw its integration with the Frenchgate Shopping Centre, while its 9 platforms, lifts, and mobile phone charging ports make it one of South Yorkshire’s finest railway stations. Despite this, it’s still retained its heritage as the home of some of the most famous locomotive brands of their time.
It may not have the allure its neighbouring cities do, but Doncaster shouldn’t be discounted as a weekend destination. Its Victorian buildings and fascinating museums speak to a rich history that runs deep through the community. A bustling town centre, fantastic bars and restaurants, and buzzing nightlife mean there’s more to do in Doncaster than just a history tour, too.
Doncaster’s history means it offers plenty in the way of local culture. One of the town’s top attractions is Mansion House, where you can discover opulent Georgian rooms and see what life was like hundreds of years ago. Conisborough Castle takes you further back into a more austere time in history, while Doncaster Races attracts visitors from all over the country. If you’re after a more relaxing break, why not visit one of Doncaster’s many spas or wellness centres?
Considering its size, Doncaster’s shopping scene punches above its weight. Two outstanding shopping centres are within walking distance from the station, with Frenchgate Shopping Centre by far the largest. Home to 120 shops, Frenchgate is the place to find all your favourite chain stores and restaurants. Doncaster is famous for its markets, which are scattered around the city. The main market is located in and around the Corn Exchange, and is bursting with over 400 shops, stalls and stands selling all manner of local produce.
Doncaster has put a lot of effort into reinvigorating its culinary scene of late, and it’s worked wonders. The city is now brimming with trend bars and chic restaurants, giving it a modern status on par with neighbouring Sheffield. For a more traditional experience, visit Mansion House for one of its famous afternoon teas – who could say no to speciality tea and coffee, gourmet sandwiches, and freshly baked cakes? You’ll find everything you need close to Doncaster train station, from pan-Asian dining to classic pub grub.
You can park your car at Doncaster station. A charge of £2 per hour or £16 per day applies on Monday to Friday.
There are a total of nine platforms at Doncaster train station, making it one of south Yorkshire’s largest train stations.
Doncaster train station does have a first-class lounge, available to anyone who has the correct ticket.
Doncaster train station was built in 1849, making it one of the oldest running train stations in the UK.
The closest airport to Doncaster train station is Doncaster Sheffield Airport. Getting there is just a 30-minute bus ride.