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Edinburgh (Waverley) Train Station

Journey details

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Station Finder

Edinburgh Train Station

Address

Edinburgh Station
Princes Street
Edinburgh
Lothian
EH1 1BB
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform

Buying tickets and collecting them

Facility Information
Ticket office opening hours

In the Travel Centre

Monday to Friday: 05:00 to 23:59

Saturday: 05:00 to 23:59

Sunday: 07:00 to 23:59

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.

General services information

Service Information
Edinburgh station customer services Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse
Left luggage Left luggage is available.
Lost property (at the station) Lost property is available at the station.
British Transport Police 0800 40 50 40

First class information

Facility Information
Lounge

Opening Hours

London North Eastern Railway

  • Mon-Fri 06:30-21:00
  • Sat 09:00-17:30
  • Sun 09:45-19:00

Located

London North Eastern lounge is opposite platform 4

Tickets Accepted in London North Eastern Railway First Class Lounge

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
  • Any London North Eastern Railway First Class packages
  • First Advance (routed LNER & connections)
  • LNER First Class Reader Offer (routed LNER & connections)
  • LNER First Class Flat Fare (routed LNER & connections)
  • LNER Rewards First Class Leisure Single (routed LNER & connections)
  • LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
  • Inclusive Tour Tickets (eg. Superbreak)
  • Weekend First
  • Caledonian Sleeper First Class

Restricted tickets
All First Class tickets valid only on other train operators

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.

Facilities

Toilets, Meeting rooms, TV, newspapers, screens with updated train information, telephone

Refreshments

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits

Wi-Fi

Yes

Showers

Accessible showers are currently unavailable due to refurbishment.

Station facilities

Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available.
Public Wi-Fi Wi-Fi is available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is available.
Shops Shops are available.

Accesibility

Facility Information
Helpline Unknown
Customer help points Customer help points are available.
Staff help Staff help is available.
Accessible ticket machines Accessible ticket machines are not available.
Accessible ticket office counter An accessible ticket office counter is not available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts. 

Accessible public pay phones

Available in part on the main concourse during Station Opening times

National key toilets National key toilets are available.
Step free access coverage Whole Station
Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

A drop off area is located at Calton Road, an assistance call point is located beside the lift.

Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:

  • LNER - 03457 225 333
  • Avanti West Coast - 03453280253
  • ScotRail - 0845 6015 929
Wheelchairs Wheelchairs are available.

Transport links

Facility Information
Cycle storage availability
  • Spaces: 223
  • Sheltered: Yes
  • CCTV: Yes
Car park A car park is available.
Taxi rank A taxi rank is available.
Bus services Bus services are available.

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