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Edinburgh (Waverley) Train Station

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Edinburgh Train Station

Address

Edinburgh Station
Princes Street
Edinburgh
Lothian
EH1 1BB
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform

Buying tickets and collecting them -

Facility Information
Ticket office information

In the Travel Centre

Ticket office opening hours Monday to Friday: 06:00 to 22:00 Saturday: 06:00 to 22:00 Sunday: 07:00 to 22:00
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.

General services information +

Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Pre- Planned improvement works - Buses pick up / drop off on Waterloo Place, pick up across from Apex Hotel and drop off outside the Apex Hotel.

Emergency rail replacement - Buses pick up / drop off Market Street at the junction of Jeffrey Street.
 

Information Systems
  • Departure screens
  • Announcements
  • Arrival screens

Passenger services +

Service Information
Edinburgh station customer services Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse
Left luggage Left luggage is available.
Left luggage contact details

Telephone: 0131 516 9834

URL: https://www.left-baggage.co.uk/index/locations

Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:30
Lost property contact details

URL: https://www.nationalrail.co.uk/

Telephone: 0330 024 0215

First class information +

Facility Information
Lounge

Opening Hours

London North Eastern Railway

  • Mon-Fri 06:30-21:00
  • Sat 09:00-17:30
  • Sun 09:45-19:00

Located

London North Eastern lounge is opposite platform 4

Tickets Accepted in London North Eastern Railway First Class Lounge

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
  • Any London North Eastern Railway First Class packages
  • First Advance (routed LNER & connections)
  • LNER First Class Reader Offer (routed LNER & connections)
  • LNER First Class Flat Fare (routed LNER & connections)
  • LNER Rewards First Class Leisure Single (routed LNER & connections)
  • LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
  • Inclusive Tour Tickets (eg. Superbreak)
  • Weekend First
  • Caledonian Sleeper First Class

Restricted tickets
All First Class tickets valid only on other train operators

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.

Facilities

Toilets, Meeting rooms, TV, newspapers, screens with updated train information, telephone

Refreshments

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits

Wi-Fi

Yes

Showers

Accessible showers are currently unavailable due to refurbishment.

Lounge opening hours A first class lounge is not available.

Station facilities +

Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Coffee shop Public House/Bar Food outlet (Seating available)
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available.
Post box A Post box is available.
Post box information Located on the concourse
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Cashpoint information Located on concourse Located by the ticket office
Bureau de change A bureau de change is available.
Shops Shops are available.
Shops information Wide range of shops Passport Photo Booth
Showers Showers are not available.

Accessibility +

Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information There is a Customer Information Point in the Main Concourse opposite the main departure boards.
Staff help Staff help is available.

Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.

The Mobility Assistance Room is located opposite platform 4.

Staff help opening times Monday to Friday: 04:00 to 00:45 Saturday: 04:00 to 00:45 Sunday: 06:00 to 00:45
Accessible ticket machines Accessible ticket machines are not available.
Accessible ticket machines information

All Virgin Trains East Coast machines are DDA compliant in the Travel Centre

Accessible ticket office counter An accessible ticket office counter is not available.
Accessible ticket office counter information All ticket office windows are DDA complaint with lowered ledges for disabled passengers.

No lowered counter

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts. 

Accessible public pay phones

Available in part on the main concourse during Station Opening times

National key toilets National key toilets are available.
Step free access coverage Whole Station

There is step free access to all parts of the station with lifts and escalators giving access to the platforms

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

A drop off area is located at Calton Road, an assistance call point is located beside the lift.

Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:

  • LNER - 03457 225 333
  • Avanti West Coast - 03453280253
  • ScotRail - 0845 6015 929
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Ticket gates information Automatic Ticket Gates operate at Platforms 6, 7, 11, 12, and 13-18.

Car parking +

New Street: Long Stay
Operator APCOA
Spaces 617
Opening times
  • Monday to Friday: 04:00 to 00:45
Charges
  • Off peak: N/A
  • Per hour: N/A
  • Daily: N/A
  • Weekly: N/A
  • Monthly: N/A
  • Three monthly: N/A
  • Six monthly: N/A
  • Annual: N/A
Contact details 0345 077 4224

To book online parking see http://www.trainstationparking.co.uk/ 

Bus connections +

Bus services available Bus services are available.
Bus services information

Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit: www.lothianbuses.com

All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.

Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit: www.plusbus.info

Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit: www.edinburghtrams.com

Cycle storage +

Cycle storage available Cycle storage is available.
Storage type Stands, Wheel Racks
Spaces 223
Sheltered Yes
CCTV Yes
Storage location

Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).

Other transport links +

Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.

Airport available Airport information is available.
Airport information

Daily, frequent 'Airlink 100' express shuttle bus, operated by Lothian Buses. For details: www.lothianbuses.com 

Through-tickets from National Rail stations to Edinburgh Airport are available via Edinburgh Waverley - ask for a "EDINBURGH AIRPORT" ticket (ticket code K671);

Port available Port information is available.

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Edinburgh Waverley train station is one of the busiest in the UK outside of London with 20 platforms. It originally opened in 1846, but a rebuild between 1892 and 1902 turned it into the station you recognise today. It sits between modern Edinburgh and the old town, close by to Princes Street and Edinburgh Castle.

Edinburgh’s largest train station has played a vital role in the city’s history by delivering new rail lines from other major locations. A £130 million investment has turned it into a 21st century station, while still preserving its heritage.

CrossCountry runs many different services in and out of Edinburgh Waverley, with Glasgow to Edinburgh, Edinburgh to Glasgow, Edinburgh to Leeds, Motherwell to Edinburgh and Edinburgh to Bristol being some of the most popular.

Need more information on travelling in and around the city? Check out our trains to Edinburgh page.

Things to do in Edinburgh

Scotland’s capital, Edinburgh, is a hub of culture, food and drink, and history. There’s so much to see and do, the hardest part of your visit will be deciding what you can and can’t fit in.

Edinburgh’s theatre scene is unrivalled, with the Fringe Festival recognised around the world for putting on top-quality shows every year. Even outside of the August festival, there are plenty of independent theatres scattered around the city, so be sure to get your fix whilst you’re visiting.

Exploring Edinburgh Castle is a must-do – even if history isn’t your cup of tea. Recently voted the UK’s top attraction in the British Travel Awards, the castle, perched atop Castle Rock, is home to important artefacts and stunning grounds. It also offers one of the best views of the city. Other unmissable attractions include the National Museum Scotland, Arthur’s Seat, and Scott Monument.

For shopping, you’ll want to start at Princes Street. It’s a stunning road with all of your high street favourites, as well as some smaller independents. If you’re visiting over Christmas, you’ll also find the German Christmas Market nearby, with the Farmer’s Market at summertime. Head to George Street for your more upmarket stores, or West End for a taste of Edinburgh’s independent shops. It’s no wonder it’s known as the Paris of the North.

Scotland is renowned for its quirky tastes when it comes to food. Discover deep fried Mars bars and haggis in abundance when you’re strolling the streets of Edinburgh. It isn’t all strange delights, though. Be sure to head to The Kitchin, run by TV chef Tom Kitchin, for Michelin-starred cuisine. For contemporary Indian food, head to Mother India’s Café, and for Japanese there’s no better place than Yes Sushi.

FAQs

Where is Edinburgh Waverley train station? +

Edinburgh Waverley is situated in the city centre, in between the old town and modern city. It’s just a few minutes’ walk prom Princes Street, Edinburgh Castle, and other major attractions.

Why is Edinburgh train station called Waverley? +

The station, collectively with Leith and Granton Railway’s Canal Street Station, are known as ‘Waverley’ after the Sir Walter Scott Waverley novels.

Is Edinburgh Gateway the same as Edinburgh Waverley? +

Edinburgh Gateway and Waverley are two different train stations. Edinburgh Gateway is on the west side of the city, serving the outskirts. Edinburgh Waverley is the larger and older train station located in the city centre.

How do I get from Edinburgh Waverley to an airport? +

Edinburgh Waverley is just eight miles from Edinburgh airport. To reach the airport, you can take the 100 Airlink bus, which takes just over 30 minutes.

Can I leave luggage at Edinburgh Waverley station? +

There is a left luggage office at Edinburgh Waverley station, where you can leave your bags for a few hours, days, or weeks. The facility is open between 8am and 9pm, and you can book online in advance here.

Does Edinburgh Waverley station have lockers? +

You can leave your luggage at the storage facility. Just head to platform 2 and find Excess Baggage Co for all your heavy, awkward, or high-value luggage. You can pre-book storage to make it easier on the day, too.

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