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|Ticket office opening hours||
In the Travel Centre
Monday to Friday: 05:00 to 23:59
Saturday: 05:00 to 23:59
Sunday: 07:00 to 23:59
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Edinburgh station customer services||Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse|
|Lost property (at the station)|
|British Transport Police||0800 40 50 40|
London North Eastern Railway
London North Eastern lounge is opposite platform 4
Tickets Accepted in London North Eastern Railway First Class Lounge
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.
Toilets, Meeting rooms, TV, newspapers, screens with updated train information, telephone
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Accessible showers are currently unavailable due to refurbishment.
|Tourist information office|
|Bureau de change|
|Customer help points|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts.
|Accessible public pay phones||
Available in part on the main concourse during Station Opening times
|National key toilets|
|Step free access coverage||Whole Station|
|Impaired mobility set down|
A drop off area is located at Calton Road, an assistance call point is located beside the lift.
Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:
|Cycle storage availability||
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