Glasgow Central Train Station
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Glasgow Central Train Station
AddressGlasgow Central Station
G1 3SL Get directions in Google Maps
|Ticket office information||
High Level (all destinations): Travel Centre next to Gordon St exit
|Ticket office opening hours||Monday to Friday: 05:15 to 20:15 Saturday: 05:15 to 18:00 Sunday: 09:00 to 19:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Bus pick up / drop off on Gordon Street.
|Glasgow Central station customer services|
|Left luggage contact details||
Telephone: 0208 090 9939
|Lost property||Monday to Friday: 09:00 to 17:30|
|Lost property contact details||
Telephone: 0330 024 0215
The lounge is available for Avanti West Coast passengers until 19:00 and Caledonian Sleeper passengers from 20:30.
Dedicated corporate area with fixed desks for laptops. Designer chairs. Electronic departure information.
|Lounge opening hours||Saturday: 07:00 to 18:00 Sunday: 10:00 to 18:00|
Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key
Accessible shower is available within the changing places facility.
|Pay phone||Cards and coins|
|Post box information||Located on the concourse|
|Tourist information office|
|Cashpoint information||Located on concourse|
|Bureau de change|
|Shops information||Wide range of shops|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.|
|Customer help points available|
Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.
The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.
|Staff help opening times||Saturday: 04:00 to 00:30 Sunday: 07:00 to 00:30|
|Accessible ticket machines|
|Accessible ticket office counter|
|Accessible ticket office counter information||
Ticket Office: available
Travel Centre: not available
|Ramp for train access|
Accessible taxis can be located on Gordon Street.
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.
High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.
|Impaired mobility set down|
At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff
|Ticket gates information||
Ticket gates are located on platforms 3 to 17
|Oswald Street NCP Car Park|
|Contact details||0845 050 7080|
|Bus services available|
|Bus services information||
First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables:
Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times:
www.arrivabus.co.uk and www.stagecoachbus.com
Not all buses are accessible
Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
For information about all public transport in Glasgow and Strathclyde the area visit:
|Cycle storage available|
|Storage type||Stands, Wheel Racks|
|Taxi rank available|
|Taxi rank information||
Taxis are available outside opposite the Gordon Street exit
First operate the Glasgow Shuttle 500 bus, running every ten minutes direct to the airport. There are stops just outside Glasgow Central station on Bothwell Street and Waterloo Street. For times: www.firstglasgow.com
Service to Gourock for onward ferry connection to Dunoon and Kilcreggan. Service to Wemyss Bay for onward ferry connection to Rothesay. Service to Ardrossan Harbour for onward ferry connection to Brodick. Service to Stranraer for onward ferry connection to Belfast.
Glasgow Central Station is today the busiest train station in Scotland, the twelfth busiest in the UK, and sees more than 38 million passengers a year.
The need for a new station was first identified in the 1850s, as Glasgow was becoming an increasingly popular and important city. Glasgow Central Station finally opened in 1879 after a long struggle with competing rail companies and the Trust responsible for the river Clyde, who feared a new bridge into Glasgow would hinder trade by boat. When completed, for £2 million, it had eight platforms but was so popular and became quickly overwhelmed.
The station was rebuilt between 1901 and 1905 to meet this demand which resulted in thirteen platforms being built, as well as improvements to the existing bridge and the creation of a new bridge, the Caledonian Railway Bridge. When completed, the new station could properly serve its vital role in connecting the country’s industrial powerhouse to other major cities around the country. During the project, the station building received the best of Victorian design and now boasts an iconic glass roof and has understandably been awarded the status of a Category A Listed Building.
Today, Glasgow Central Station continues this strong legacy. As one of the more iconic stations on the CrossCountry network, it is only fitting that this station has a guided tour, which includes the hidden underground vaults.
Modern improvements include public showers, baby changing facilities and free public Wi-Fi. The Toilets and showers are both wheelchair-accessible and induction loops have been fitted on the concourse. Step-free access is possible through most entrances, excluding Union Street. There are over 700 parking spaces available (including accessible parking), as well as bicycle racks shared between the Oswald Street and Mitchell Street car parks.
As one of the country’s major cities, Glasgow is easy to get to and is well-served on the CrossCountry network. Popular local routes include Edinburgh to Glasgow and Newcastle to Glasgow. You can even go from York to Glasgow in under four hours.
Things to do in Glasgow
Glasgow was awarded the title of the City of Culture in 1990 and it’s easy to see why. Glasgow is home to more than twenty museums, and its art nouveau architecture and Victorian design is visible throughout the city. You will even find paintings by Van Gogh and Degas hanging in the city’s art galleries.
Glasgow is also home to the Scottish Ballet and Opera and these, plus the wide range of music venues around the city, earned it the very first City of Music award granted by UNESCO in 2008.
The city is home to two iconic venues Celtic Park and Ibrox Stadium. As well as their regular football matches, these stadiums have hosted other sporting events including the Commonwealth Games Rugby Sevens tournament and boxing. If you prefer music to sports, then you will be pleased to learn that the stadiums have also been home to musical acts from around the world, such as Harry Styles, Billy Joel, Elton John and Frank Sinatra. Why not check out who is playing next and book your ticket?
If you’re in town for some retail therapy, Glasgow offers three large shopping centres close to Glasgow Central Station. You might discover some quirky finds along the cobbled streets of the city’s West End.
Don’t forget to take advantage of all the other entertainment, nightlife, shopping and restaurants while you are in town. There are lots more to find and experience in this world-famous Scottish city steeped in industrial, historical and sporting legacy, so book your journey with CrossCountry today.