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Glasgow Central Train Station

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Glasgow Central Train Station


Glasgow Central Station
Gordon Street
G1 3SL
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Station overview

Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
Facility Information
Ticket office opening hours

ScotRail ticket office (High Level)

  • Mon - Sat: 06:00 - 23:25
  • Sun: 07:00 - 23:05

ScotRail Ticket Office (Low Level)

  • Mon - Sat: 06:30 - 23:30
  • Sun: 08:15 - 23:30

Avanti West Coast Travel Centre

  • Mon - Sat: 05:15 - 21:30
  • Sun: 09:15 - 21:30

Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Bus pick up / drop off on Gordon Street.

Information Systems Information systems are not available.
Service Information
Glasgow Central Station customer services Customer services are not available here.
Left luggage Left luggage is available.
Left luggage contact details

Telephone: 0208 090 9939


Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:30
Lost property contact details


Telephone: 0330 024 0215

Facility Information
Lounge A first class lounge is available.

The lounge is available for Avanti West Coast passengers until 19:00 and Caledonian Sleeper passengers from 20:30.

Dedicated corporate area with fixed desks for laptops. Designer chairs. Electronic departure information.

Lounge opening hours Monday to Friday: 07:00 to 19:00 Saturday: 07:00 to 18:00 Sunday: 10:00 to 18:00
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are available.
Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards
Public Wi-Fi Wi-Fi is available.
Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is available.
Bureau de change A bureau de change is not available.
Shops Shops are available.

Wide range of shops

Showers Showers are available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.


Customer help points Customer help points are available.
Staff help Staff help is available.

Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.

The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.

Staff help opening times Monday: 04:00 to 00:30 Sunday: 08:00 to 00:30
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.

Ticket Office: available

Travel Centre: not available

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Whole Station

Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.

High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Oswald Street NCP Car Park
Operator NCP
Spaces 555
Opening times
  • Monday to Sunday:24 Hours a Day
Contact details 0845 050 7080
Bus services available Bus services are available.
Bus services information

First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables:

Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times: and

Not all buses are accessible

Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:

For information about all public transport  in Glasgow and Strathclyde the area visit:

Cycle storage available Cycle storage is available.
Storage type Stands, Racks
Spaces 70
Sheltered Yes
Transport Information
Taxi rank available

Taxis are available outside opposite the Gordon Street exit

Airport available Airport information is available.


First operate the Glasgow Shuttle 500 bus, running every ten minutes direct to the airport. There are stops just outside Glasgow Central station on Bothwell Street and Waterloo Street. For times:

Port available Port information is available.

Service to Gourock for onward ferry connection to Dunoon and Kilcreggan. Service to Wemyss Bay for onward ferry connection to Rothesay. Service to Ardrossan Harbour for onward ferry connection to Brodick. Service to Stranraer for onward ferry connection to Belfast.

Glasgow Central Station is today the busiest train station in Scotland, the twelfth busiest in the UK, and sees more than 38 million passengers a year.

The need for a new station was first identified in the 1850s, as Glasgow was becoming an increasingly popular and important city. Glasgow Central Station finally opened in 1879 after a long struggle with competing rail companies and the Trust responsible for the river Clyde, who feared a new bridge into Glasgow would hinder trade by boat. When completed, for £2 million, it had eight platforms but was so popular and became quickly overwhelmed.

The station was rebuilt between 1901 and 1905 to meet this demand which resulted in thirteen platforms being built, as well as improvements to the existing bridge and the creation of a new bridge, the Caledonian Railway Bridge. When completed, the new station could properly serve its vital role in connecting the country’s industrial powerhouse to other major cities around the country. During the project, the station building received the best of Victorian design and now boasts an iconic glass roof and has understandably been awarded the status of a Category A Listed Building.

Today, Glasgow Central Station continues this strong legacy. As one of the more iconic stations on the CrossCountry network, it is only fitting that this station has a guided tour, which includes the hidden underground vaults.

Modern improvements include public showers, baby changing facilities and free public Wi-Fi. The Toilets and showers are both wheelchair-accessible and induction loops have been fitted on the concourse. Step-free access is possible through most entrances, excluding Union Street. There are over 700 parking spaces available (including accessible parking), as well as bicycle racks shared between the Oswald Street and Mitchell Street car parks.

As one of the country’s major cities, Glasgow is easy to get to and is well-served on the CrossCountry network. Popular local routes include Edinburgh to Glasgow and Newcastle to Glasgow. You can even go from York to Glasgow in under four hours.

Things to do in Glasgow

Glasgow was awarded the title of the City of Culture in 1990 and it’s easy to see why. Glasgow is home to more than twenty museums, and its art nouveau architecture and Victorian design is visible throughout the city. You will even find paintings by Van Gogh and Degas hanging in the city’s art galleries.

Glasgow is also home to the Scottish Ballet and Opera and these, plus the wide range of music venues around the city, earned it the very first City of Music award granted by UNESCO in 2008.

The city is home to two iconic venues Celtic Park and Ibrox Stadium. As well as their regular football matches, these stadiums have hosted other sporting events including the Commonwealth Games Rugby Sevens tournament and boxing. If you prefer music to sports, then you will be pleased to learn that the stadiums have also been home to musical acts from around the world, such as Harry Styles, Billy Joel, Elton John and Frank Sinatra. Why not check out who is playing next and book your ticket?

If you’re in town for some retail therapy, Glasgow offers three large shopping centres close to Glasgow Central Station. You might discover some quirky finds along the cobbled streets of the city’s West End.

Don’t forget to take advantage of all the other entertainment, nightlife, shopping and restaurants while you are in town. There are lots more to find and experience in this world-famous Scottish city steeped in industrial, historical and sporting legacy, so book your journey with CrossCountry today.