Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.
You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office information||
|Ticket office opening hours||Saturday: 07:00 to 17:00 Sunday: 09:10 to 16:30|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Replacement transport will pick up/drop off at the bus interchange adjacent to Ilkley Station.
|Ilkley station customer services||08002006060|
|Lost property||Monday to Sunday: 07:00 to 22:00|
|Lost property contact details||
|Lounge opening hours|
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 24 Hours a Day
|Helpline contact details||0800 138 5560 text relay 18001 0800 138 5560|
|Customer help points available|
|Staff help opening times||Saturday: 06:15 to 19:00 Sunday: 09:15 to 16:30 Saturday: 06:00 to 19:00|
|Accessible ticket machines|
|Accessible ticket machines information||
Accepts Cash & Cards
|Accessible ticket office counter|
|Accessible ticket office counter information||
staff will come out of the office to assist
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||
To find our more about travelling around this station, please see the 360 map click here
|Impaired mobility set down|
|Station Car Park|
|Contact details||0800 200 6060|
|Bus services available|
|Bus services information||
Busline 0871 200 2233
|Cycle storage available|
|Storage type||Stands, Lockers|
|Storage location||on Platform 1|
|Taxi rank available|
|Taxi rank information||
There is a taxi stand directly outside of the train station.