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London Euston Train Station

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London Euston Train Station


London Euston Station
Euston Road
Greater London
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Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
Facility Information
Ticket office information

The travel centre is on the left as you enter through the main entrance.

Advanced bookings are available:

Monday to Friday - 06:30 to 21:00
Saturday - 08:30 to 21:00
Sunday - 07:30 to 21:00

Ticket office opening hours Monday to Friday: 06:00 to 22:30 Saturday: 06:00 to 22:00 Sunday: 07:00 to 22:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster pay as you go is available here.
Oyster information

Oyster Cards can be bought and topped up at the Underground station. 

Other Oyster transactions available from service ticket machines operated by London Northwestern Railway.

London Fare Zone Zone 1
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Go to Platform 2, there is a gate adjacent to the station from the main road. 

Information Systems
  • Departure screens
  • Announcements
  • Arrival screens
Service Information
London Euston station customer services Monday-Sunday 07:00-23:00 

Customers can seek information and assistance from the ticket office or the Mobility Assistance Reception.

Left luggage Left luggage is available.
Left luggage contact details

Telephone: 020 3468 4670


Lost property Lost property is available at the station. Monday to Friday: 09:00 to 17:30
Lost property contact details


Telephone: 0330 024 0215

Facility Information
Lounge A first class lounge is available.


Located on first floor, accessed via balcony.

Step free to access 

Yes a platform lift for mobility impaired customers.


First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers.

Lounge Availability

You can enjoy the First Class Lounge up to two hours (see Note below) before your outward journey and for an hour after your inward journey on the travel date shown on your ticket.

Note - Access time before your outward journey is reduced to one hour at peak times (15:00-19:00 on Thursdays and Fridays) for First Advance ticket holders only.

Tickets Accepted:

Avanti West Coast: Business, First Open or Advance First tickets. 

Caledonian Sleeper: First tickets.


You can only enter the lounge on the travel date shown on your ticket.

Please note that London Northwestern Railway first class tickets are not valid in this lounge.


Concessions for Standard Class sleeper customers


Lounge opening hours Monday to Friday: 06:45 to 23:00 Saturday: 06:45 to 20:00 Sunday: 10:00 to 23:00
Facility Information
Seating area A seating area is not available.
Waiting rooms Waiting rooms are available.
Waiting room information

Located by the entrance to platforms 16-18 

Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Refreshment facilities information Coffee shop Café Coffee kiosk Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
Toilets Toilets are available.
Toilets information

These are located by the entrance to platforms 1-3

There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.

Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available. Find WiFi Hotspots around London Euston station
Post box A Post box is available.
Tourist information office A tourist information office is available.
Cashpoint A cashpoint is available.
Cashpoint information Located outside the station Located on concourse Located outside main entrance
Bureau de change A bureau de change is not available.
Shops Shops are available.
Shops information

Wide range of shops - see the Station Plan map.

Showers Showers are available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline contact details If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.


Customer help points available Customer help points are available.
Customer help points information

A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office.

Monday-Saturday 07:00-23:00
Sunday 08:00-23:00

Staff help Staff help is available.

Help is available from the Mobility Assistance Reception (if closed please use number on the reception door) or see any member of station staff. Mobility Assistance Reception is open 07:00-23:00 Monday to Saturday and 08:00-23:00 on Sunday. 

Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office or from any member of staff. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with:

Staff help opening times Saturday: 04:30 to 02:00 Sunday: 05:15 to 01:30
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information Mobility Assistance will help passengers buying tickets if required. 
Accessible ticket office counter An accessible ticket office counter is available.
Accessible ticket office counter information

Avanti West Coast have a height adjusted ticket counter which can be found in the ticket office on the left hand side of the Main Concourse when entering the station.

Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis

The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts.

You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482.

The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.

Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Suitable for disabled passengers. Level access to all platforms via ramps. Lifts provided between concourse, taxi & car park and London Underground ticket hall.

Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines. For more information on the accessibility on London Transport click here.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking

Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left hand side of the main entrance or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.

Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Ticket gates information There are ticket gates at the entrances to platforms 1 - 3 & 8 - 11 and can be accessed by wide gates.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

Buses are available from Euston bus station next to the railway station. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found here

Cycle storage available Cycle storage is available.
Storage type Stands
Spaces 415
Sheltered Yes
Storage location On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge
Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

The taxi rank is located beneath the station.

Airport available Airport information is not available.
Port available Port information is available.

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